Area Manager Polokwane

SUMMARY:
Area Manager required for our established division in Polokwane to maintain client relationships, providing excellent service in accordance with agreed SLAs, aligned to the strategic and operational imperatives of the company. A successful track record working within the service industry combined with deep experience in the TES and Recruitment environment is essential.

POSITION INFO:
Responsibilities:

• Develop and implement business plan and strategy.
• Maintain sound relationships with clients, third party service providers and all other stakeholders.
• Maintain, manage and monitor all customer related operational issues.
• Develop and execute regional sales plans and strategies.
• Prepare sales forecasts and budgets.
• Implement, monitor and manage sales targets and GP margins.
• Execute new business development strategies and client retention relationships to meet and exceed targets.
• Manage and monitor all departmental/branch expenditure.
• Ensure staff are empowered and motivated to deliver excellent service.

• Manage branch performance in line with business
• Ensure corporate governance
• Ensure Health and Safety
• Manage and monitor risk management
• Maintain and update client SLA’s and client rates where applicable,
• Manage and maintain branch data files as per company policies and
• Ensure maintenance of company
• Ensure accurate and timely submission of reports, maintain records, and provide feedback to management.
• Ensure compliance with policies and
• Ensure standard operating procedures as well as KPI measures are developed, implemented, and monitored.

• Develop, manage, and nurture new business partnerships and accounts to accomplish volume and exceed targets.
• Target new sales opportunities, initiate and monitor action plans to secure new business.
• Establish relationships with key decision makers at existing clients to enhance client / contractor retention.
• Manage the performance and activities of the business unit.

• Ensure financial results are analysed and signed off, as and when required.
• Submission of monthly flash reports by the first working day of every month.
• Ensure the debtors aging is kept current and escalate where necessary.

• Manage the performance of branch employees according to Primeserv policies and procedures.
• Ensure all staff are adequately trained in terms of their duties and legal
• Ensure compliance to LRA/BCEA.
• Manage and maintain staff and assignee
• Plan and adjust staff workloads and allocate daily tasks to team
• Provide advice, coordination, and support to team
• Ensure all operations staff adhere to standard operating procedures and safety protocols.

• A minimum of 3 years’ managerial experience.
• Excellent computer skills (MS Office).
• Minimum of 5 years’ TES experience.

• Self-Starter, productive, works well in a team and independently.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship management skills.
• Excellent sales and negotiation skills.
• Proven track record in both operational and sales management.
• Proven track record in good people management, team building and leading skills.
• Good presentation and negotiation skills.
• Good planning and organisational skills.
• Strong attention to detail.
• The ability to work under pressure.
• Deadline driven.
• Good understanding of budgeting and forecasting.
• Valid driver’s license and own vehicle essential.
• Must be prepared to travel regularly.
• Strong analytical thinker with planning and time management skills.