Brand Manager

SUMMARY:
Successful brands are an experience, not an entity. Join an establishment that is known for creating great customer experiences

POSITION INFO:

An established and stable Internet Service Provider is looking for a Brand Manager to join their marketing team.

In this role, you will drive online customer engagement and positive sentiment via content based and social media marketing campaigns to achieve improved online sentiment, target audience engagement and online sales targets. You will be working closely with and managing the community managers delivery, ensure that social media and other online platforms are well managed in terms of responses, response times, escalations and that key metrics are achieved.

Skills & Experience:

Minimum 4 years working in consumer brand social media marketing, content generation and leading community manager teams

Must have worked on brands with large volumes of inbound messages, active content calendars and range of social media pages. The ability to demonstrate effective improvement in poor scores will be a strong advantage

Must demonstrate recent expertise using Hootsuite Enterprise and Brand watch tools. Expert user, with the ability to set up notifications and creating reporting

Must demonstrate experience crafting relevant responses, managing content plans, and implementing social media campaigns

Agency or corporate experience

Qualification:

Social media marketing qualification either as a diploma, advanced certificate, or degree (Required)

Contact ZINZI WULANA on zwulana@------ or 021 -----, quoting the Ref: CIT034116.

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