Business Development Consultant

SUMMARY:
Leading Inbound Destination Management Company based in Bryanston is currently looking for an experienced Business Development Consultant.
 
We’re looking for a candidate with a good understanding of the specific markets and client’s expectations to achieve a successful conversion of business and to successfully execute the conception, pricing, promotion and distribution of client proposals.
 
Costing of itineraries and experience in operations will be an advantage.

POSITION INFO:
Duties:

Project Research:

Research and analysis on various markets is a large element of this role.
Increase conversion rate for quotes and meet targets
Offering of competitive rates and relevance to market
Adhere to turnaround time
Presentation of proposals
Follow-up of all quotations
Delivering of world class service
Liaising between Business Development, Contracting and Sales

Supplier Negotiation:

Understanding your specific market and the competition to achieve the main goal of ensuring agents are competitive within the market
Maintaining good relationships with the suppliers to achieve these goals

Client Relationships:

Ensure client expectations are met and the highest delivery of service is achieved with best product and pricing.
Continually look at creative ideas and review products offered to clients
Build and retain relationships with clients with effective communication
Ensure that all correspondence, documentation, proposals, presentations are delivered accurately and timeously
Follow-up with clients and leads through Market Managers
Flexibility to assist colleagues out of normal office hours, when and if required

Team Work:
Build and maintain good relationships within the the team and the business units within the group
Travelling with agents may be required

Supplier Relationships:

Commitment to and building relationships our preferred partners
Ensure that the best rates are negotiated and secured
Understanding supplier products to ensure best product for client
Actively source new products and creative ideas
Always work according to the supplier strategy

Learning and Development:

Develop product knowledge on an ongoing basis
Attend industry events / seminars / webinars and participate in supplier workshops, educational trips and trade shows
Keep abreast of industry trends

Requirements:

Matric
Tertiary Qualification in Tourism an advantage
At least 4+ years of experience in Inbound Travel in a similar position
Operations in Groups and FITS an advantage
Costing experience in a tourism operations background.
Attention to detail is essential
A mature approach when dealing with people
Capacity for dealing with employers and workers at all levels
Confidentiality, tact and discretion when dealing with people
Excellent planning, organisational, and analytical skills
Good verbal and written communication skills
Integrity and Honesty
Good interpersonal skills
Good Problem-solving skills
Negotiation and liaison ability
Research skills