Business Management Lead

SUMMARY:
Our client, a technologically innovative manufacturer of high-end machinery, requires a Business Management Lead to work across the organisation to help ensure that its administrative, operational and commercial activities are properly coordinated and operating efficiently. The incumbent will analyse how the different parts of the business interact, identify areas requiring improvement and work with the relevant team members to introduce practical and commercially sound solutions.

POSITION INFO:
Key Responsibilities Support the Managing Director in a commercial, analytical and problem-solving capacity across the business. Develop a broad understanding of the company's products, customers, suppliers, processes and commercial drivers. Work with the team to understand how the different areas of the organisation operate and interact. Analyse organisational, administrative and operational processes to identify gaps, inefficiencies and opportunities for improvement. Review and implement process improvements in conjunction with the Managing Director and relevant team members. Make practical changes to processes and systems where required to improve efficiency, coordination and the flow of information and ensure these are understood by the team. Provide the Managing Director and relevant employees with information and analysis to support effective decision-making. Assist with improving administrative systems, record-keeping, document control and the tracking of responsibilities, deadlines and outstanding matters. Work with the Operations Manager and technical team to understand production progress, priorities, constraints and potential delays. Review inventory processes and work with the relevant employees to improve stock visibility, availability and control. Co-ordinate customer communication, provide progress information and help manage expectations relating to delivery and service requirements. Analyse product, project and operational costs and provide information to improve costing, quotations, margins and commercial decisions. Coordinate information between the company and its outsourced marketing and finance providers. Work with suppliers and service providers to coordinate quotations, purchasing, delivery and service requirements. Assist with international orders, exports, freight arrangements and supporting documentation. Prepare professional correspondence, reports and other business communication on behalf of the Managing Director when required. Education and Experience A relevant degree in commerce, engineering or supply chain may be considered. Substantial experience within a manufacturing, engineering or production environment. Broad exposure to how a business operates, including production, raw materials, inventory, costs, customers, suppliers and financial information. Experience analysing and improving administrative, commercial or operational processes. Experience in mechatronics, engineering, industrial automation, machinery or capital-equipment manufacturing would be advantageous. Exposure to inventory management, production coordination, supply chain, costing and customer service. Sufficient financial understanding to analyse costs, margins and business information Exposure to import and export procedures, international customers or cross-border logistics would be beneficial. Previous management or supervisory experience. Key Competencies and Personal Attributes Intellectually agile and able to understand complex information quickly. Naturally inquisitive, with a genuine interest in understanding how things work. Strong analytical, investigative and root-cause problem-solving ability. Innovative and willing to explore new or better ways of working. Able to communicate credibly with senior engineers and highly technical specialists. Commercially minded, with a sound understanding of costs, margins and business performance. Able to engage professionally with customers, suppliers and external service providers. Excellent written communication, including the ability to prepare professional correspondence for the Managing Director. Confident working across different business functions without direct authority over employees. Agile and comfortable moving between business-level analysis and practical day-to-day requirements. Organised and dependable, with strong follow-through. Comfortable operating in a small, entrepreneurial and technically advanced business. .