Business Process Engineer (Merchant services) (CH799)

 

Recruiter:

CapitalH

Job Ref:

581600111

Date posted:

Saturday, June 11, 2022

Location:

Stellenbosch, South Africa


JOB SUMMARY:
-

JOB DESCRIPTION:

Our client in the banking Industry is looking for a Business Process Engineer in the are of Merchant Services, to be based in the Western Cape.

Purpose Statement

  • To imagine, innovate, implement, and improve Merchant Services capabilities to deliver on the vision, specifically in respect of merchant growth in the SME market and the ideal client experience.
  • To understand and translate the Merchant Services vision and strategy into the future operating model.
  • Translate business needs emanating from various projects, ideas, or system changes into requirements for developing/buying IT systems. Support the development of change management and project plans for implementing the initiatives as well as the associated policies, procedures, and performance measures.

KPI's

  • Translate Merchant Services vision and strategy into the future Operating Model to deliver client value and experience
  • Design business processes and requirements to scale for growth
  • Drive continuous improvement to ensure business benefits, client and regulatory needs are met

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational
  • A relevant degree in Business Management or Logistics

Experience

Minimum:

  • 5-8 years of enterprise wide Financial and/or Logistics business model design and operationalisation of new concepts

Ideal:

  • Translating Divisional strategies and regulatory requirements into a business area target operating model
  • Initiation and implementation of projects with the goal to implement the business area’s target operating model and improve business performance
  • Initiate and drive continues improvement
  • Influencing and collaborative leadership

Knowledge

  • Knowledge and skill to conceptually design new Target Operating Model and ability to operationalise
  • Financial acumen
  • Design of Business Target Operating Models
  • Banking transactional processes
  • Business process mapping methodologies and requirements definition
  • Project Management methodologies
  • Continuous improvement best practices (Lean, 6-Sigma, Theory of constraints)
  • Strategic insight

Skills

  • Communications Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)
  • Analytical Skills
  • Business Process Modelling skills (Enterprise Architect, BPMN, IDEF-0, etc.)
  • Interpersonal and relationship management skills

Competencies

  • Deciding and initiating Action
  • Persuading and influencing
  • Presenting and Communicating information
  • Creating and Innovating
  • Delivering Results and Meeting Customer Expectations
  • Adapting and respond to change
  • Coping with pressures and setbacks
  • Analysing

Conditions of Employment

  • A valid driver's license and own vehicle is required
  • Contactable via own mobile phone
  • Must have fingerprints which are detectable/recognisable on the company's internal electronic banking system
  • Clear criminal and credit record

General:

  • Only shortlisted candidates will be contacted. Should you not hear from us after 30 days you may consider your application unsuccessful
  • In keeping with our client’s employment equity requirements, only South African citizens will be considered.
  • Please include your current salary and salary expectations.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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