Business Solutions Owner

SUMMARY:
A permanent opportunity is available for an experienced Business Solutions Owner within the Medical Insurance / Financial Services environment.

The successful candidate will be responsible for driving business and technology solutions, process optimisation, stakeholder engagement, and systems implementation initiatives within a dynamic and fast-paced environment.

POSITION INFO:
Minimum Requirements:

• Undergraduate Degree in Business, Engineering or Computer Science
• Formal training in Business Analysis
• Minimum of 5 years’ experience in the Medical Insurance or Financial Services industry
• At least 5 years’ experience as a Business or Systems Analyst on software and process re-engineering projects
• Proven experience in system implementation projects, project methodologies, and a strong understanding of technology principles
• Hands-on experience working within Agile project environments
• Familiarity with lean principles and iterative product development focused on Minimum Viable Products (MVPs)
• Strong background in process re-engineering initiatives
• In-depth understanding of IT software products and software development life cycles
• Experience in software testing and quality assurance processes
• Strong technical acumen with a genuine passion for technology
• Foundational understanding of UI/UX design principles and modern software development practices
• Skilled in facilitating workshops and stakeholder engagement sessions
• Excellent communication and organisational skills
• Strong attention to detail and accountability
• Additional coursework in IT software development or software products

• Serve as the primary point of contact for all technology requirements across the Financial Cluster
• Oversee and manage financial operations within the Financial Services Cluster including the development and execution of budget forecasts and strategic plans informed by historical data and leadership insights
• Leverage financial data and management input to deliver strategic recommendations aimed at enhancing business performance, profitability and cash flow generation
• Ensure compliance with financial regulations and reporting standards through accurate and timely preparation of financial statements and reports
• Develop and implement financial policies, procedures, and internal controls aligned with industry best practices
• Support the development and execution of strategies to optimize cash flow management
• Lead and mentor the finance team in budget forecasting, cash flow analysis, and month-end close processes
• Prepare comprehensive month-end reporting packs, including Profit and loss analysis, cash flow and balance sheet reconciliations, ensuring all financial activities are accurately captured and reported on time
• Collaborate with cross-functional teams to align budget forecasts and financial strategies with operational plans, driving effective resource allocation and cost control
• Conduct advanced cash flow analysis, identifying opportunities to enhance working capital management and improve liquidity within the microfinance sector
• Drive innovative initiatives to generate cash across the microfinance, debt collection, and insurance sectors, while ensuring alignment with regulatory requirements and industry standards
• Coordinate with internal and external stakeholders, including auditors, to ensure efficient year-end processes and delivery of accurate reporting packs to Group Exco
• Proactively identify and mitigate financial risks, discrepancies, or issues, implementing corrective actions where necessary
• Stay current with industry trends, regulatory updates, and best practices in financial management, budgeting, and microfinance to support continuous improvement