CRM Lead

Recruiter:

Fusion Personnel

Job Ref:

JHB003885/Caitl

Date posted:

Friday, November 25, 2022

Location:

Johannesburg, South Africa

Salary:

R600 000 Annually

JOB SUMMARY:
A renowned transport company is looking for a CRM Lead to join their team based in Johannesburg!

JOB DESCRIPTION:

As CRM Lead you will be accountable for:

Work within Business Development team to strengthen and expand customer base.
Evaluate, create and implement an effective CRM strategy.
Improve market penetration rate through the use of adequate marketing toolkit.
Increase the retention rate of current customer base.
Evaluate and report on the various communication channels used and the effectiveness of each.
Manage communication platforms with current and potential customer base.
Develop and implement communication strategy with current and potential customer base.
Identify ways to segment customer base and identify synergies between segments.
Create automated journeys to enhance and track customer retention.
Report back on CRM performance and optimize strategy accordingly.

Attributes Required:

Excellent Marketing and Communication skills supported by written communication and copywriting acumen.
Analytical and data-driven.
Technology orientated with a deep understanding of sophisticated CRM Tools and marketing automation software (like Salesforce and Braze)
A strong working knowledge of Google sheets and/or Microsoft Excel
Experience building triggered/lifecycle campaigns (advantageous)
Experience creating personalised marketing campaigns (advantageous)

Qualification & Experience:

5+ years working in an Marketing/CRM-related role
Bachelor's Degree in a Marketing/Communications/Computer Science
Experience in an e-commerce environment will be advantageous

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Head of Central Sales
Location: Johannesburg
Salary:
44 days ago

Head of Central Sales & Telesales
Location: Johannesburg
Salary:
44 days ago

Lead Generation Manager
Location: South Africa
Salary: R28 000 - R40 000 p/m.
This role is responsible for owning the entire outbound engine, taking full ownership of pipeline generation by replacing the current agency.
Today

Product Sales Manager | Comminution & Process Technology
Location: Johannesburg
Salary: Market-related
lead the strategic growth of a Comminution and Process Equipment division by managing complex tender cycles and high-value capital equipment sales.
Today

Retail Sales Consultant (Township Markets)
Location: Pretoria
Salary:
Today

Senior Engineer
Location: Pretoria
Salary:
Today

Demand Generation Team Leader
Location: Midrand
Salary: 750 000 Annually
DEMAND GENERATION / SALES TEAM leadERLOCATION - Johannesburg or Cape Town (Hybrid)INDUSTRY - UCCaaS / SaaS | B2B TechAre you an outbound B2B sales leader who knows how to build pipeline, coach teams, and lead from the front?We’re recruiting for a well-established international technology business delivering cutting-edge cloud-based communications solutions (UCCaaS). They are looking for a De...
1 day ago

Senior Sales Trainer
Location: Johannesburg
Salary: Monthly
We are seeking a highly experienced Senior Sales Trainer with deep expertise in KPO/BPO sales environments to lead the design and execution of scalable training strategies. This role goes beyond facilitation and requires a strategic partner to sales leadership—driving performance, improving conversion metrics, and embedding a high-performance sales culture across multiple teams and geographi...
1 day ago

Sales Trainer
Location: Johannesburg
Salary: Monthly
We are seeking an experienced Sales Trainer with a strong background in KPO/BPO environments to design, deliver, and continuously improve sales training programs. The ideal candidate will have hands-on experience in high-volume, target-driven sales operations and a proven ability to enhance sales performance through structured training, coaching, and performance interventions.
1 day ago

Head of Auditing â Retail & Digital Sales
Location: Johannesburg
Salary: Monthly
We are seeking a commercially astute and strategically driven Head of Auditing to lead the audit, quality assurance, and compliance function across its Retail and Digital Sales ecosystem. This role is critical in ensuring sales integrity, regulatory compliance, process adherence, and revenue assurance across high-volume, target-driven environments.Operating within a BPO/KPO-style sales model, the ...
1 day ago

CRM Lead

Similar jobs you might be interested in:

Create a free job alert for CRM Lead in Johannesburg