CRM Manager

Recruiter:

Pollock & Associates

Job Ref:

P24220T

Date posted:

Tuesday, April 26, 2022

Location:

Johannesburg, South Africa

Salary:

CTC package offered based on level of skill and experience

JOB SUMMARY:
Take advantage of this newly created position within the marketing department of a multinational

JOB DESCRIPTION:

You will be an analytical self-starter with decisive judgment and a strong commercial acumen, who has an inquisitive mind and enjoys working on data-driven solutions for this consumer business. Our client is ideally looking for an incumbent that has experience in customer insights and engagement initiatives.

Develop the consumer journey strategy, and ensure the execution across channels aligns the market on a common Omnichannel vision regarding customer experience Continuously improve the consumer experience from acquisition to onboarding to retention to drive both customer satisfaction and business growth. Analyse and design the Omni-channel consumer journey and consumer experience, based on Omnichannel customer feedback and internal and external data & insights. Define the activation (e.g. acquisition, promotion), onboarding and loyalty strategy

Assist in the development and implementation of a Customer Insights strategy. Initiate CRM activities to increase customers’ consumption and build loyalty. Target and optimize all direct marketing actions through database segmentation and perform return on investment analyses. Understand client behavior and consumption patterns across all channels to plan and anticipate trends through statistical analysis of the customer base and commercial figures.

Qualification, Skills & Experience

Degree preferably in Marketing and/or Business
4-6 years of experience in customer acquisition strategies as a CRM Manager
Extensive knowledge of e-commerce platforms
Proven and successful background in developing customer insights campaigns across a large database of customers
Deep knowledge of customer relationship management
Knowledge of online marketing methods and best practices
An ability to manage marketing projects end-to-end
Strong communication skills along with a customer-oriented attitude
Understand the business environment, market intelligence, consumer behavior and trends
Understand customer flow in the omnichannel setting
Advanced knowledge of MS office

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Customer Relations Manager (CRM) Automotive Dealership
Location: Johannesburg
Salary: Basic Salary: R20,000- R28,000 Attractive commission and performance incentives + Medical aid and provident fund contributions
Our client, a respected name in the automotive retail industry, is seeking an experienced and dynamic Customer Relations manager (crm) to lead the after-sales and service team at their dealership in Johannesburg.
4 days ago

CRM / Customer Relations Manager - Panel Shop
Location: Johannesburg
Salary: R35 000 R40 000 per month Benefits: UIF + Provident Fund
A reputable and busy panel shop based in Johannesburg is looking for a dynamic Customer Relations manager (crm) to join their team. This vacancy is ideal for someone with strong customer service skills and proven experience in the panel shop environment.
70 days ago

Head of Data Strategy & Operations
Location: Midrand
Salary:
Are you a visionary leader in data operations and digital transformation? A leading digital service provider in the higher education sector, is seeking a dynamic Head of Data Strategy & Operations to drive its data management initiatives and oversee strategic growth through digital services. BCom degree essential. Also must have corporate experience in marketing and sales, very driven, present...
1 day ago

Service Centre Manager (Material Handling Equipment)
Location: Johannesburg
Salary: Salary: TCTC R63 000 Kpm
An experienced Service Centre manager is required for permanent employment in the East Rand. The successful candidate will be responsible for leading all operations and sales functions within a busy service centre environment, aligned with the company’s customer service and sales strategy
1 day ago

Service Centre Manager (Material Handling Equipment)
Location: Johannesburg
Salary: Salary: TCTC R63 000 Kpm
An experienced Service Centre manager is required for permanent employment in the East Rand. The successful candidate will be responsible for leading all operations and sales functions within a busy service centre environment, aligned with the company’s customer service and sales strategy
1 day ago

Service Centre Manager (Material Handling Equipment)
Location: Johannesburg
Salary: Salary: TCTC R63 000 Kpm
An experienced Service Centre manager is required for permanent employment in the East Rand. The successful candidate will be responsible for leading all operations and sales functions within a busy service centre environment, aligned with the company’s customer service and sales strategy
1 day ago

Service Centre Manager (Material Handling Equipment)
Location: Johannesburg
Salary: Salary: TCTC R63 000 Kpm
An experienced Service Centre manager is required for permanent employment in the East Rand. The successful candidate will be responsible for leading all operations and sales functions within a busy service centre environment, aligned with the company’s customer service and sales strategy
1 day ago

Sales Rep - Fintech
Location: Pretoria
Salary: 20000 Monthly
We are seeking a skilled Sales Consultant with a passion for sales and a proven track record in hunter (outbound) sales. Join our team in Tshwane and showcase your expertise in B2B sales within the engineering/manufacturing industry.
1 day ago

Regional Dealer Development Manager Automotive OEM - Gauteng, Northern Suburbs
Location: Midrand
Salary:
Remuneration: Market Related dependent on skill set, knowledge, and experience Our client a leading automotive OEM, recognized globally for its innovation, rapid growth, and expanding portfolio of vehicles requires a Regional Dealer Development manager.Purpose Of The Job: To lead and manage the strategic and operational development of the dealer network within an assigned region, ensurin...
2 days ago

SALES MANAGER
Location: Johannesburg
Salary: R40,000 - R50,000
Our client in the financial industry is looking for a Sales manager to manage and coordinate sales function including sales support, training, national sales through independent advisors, and key account sales. Lead a dynamic sales team to achieve business objectives within regulatory frameworks.
2 days ago

CRM Manager

Similar jobs you might be interested in:

Create a free job alert for CRM Manager in Johannesburg