Claims Assessor Karienga

SUMMARY:
Claims Assessor
Karienga

Overview
A leading automotive organisation is seeking a knowledgeable and experienced Claims Assessor to join its operations in Kariega. The successful candidate will be responsible for assessing, validating, and processing technical warranty and service-related claims while ensuring compliance with manufacturer standards and industry best practices.

POSITION INFO:
Key Responsibilities Assess and evaluate warranty and technical claims submitted by dealerships. Review supporting documentation, repair procedures, and technical reports. Ensure claims comply with manufacturer policies, procedures, and standards. Identify discrepancies, irregularities, and potential claim risks. Liaise with dealerships, technicians, and internal stakeholders to resolve claim-related queries. Provide technical guidance regarding claim requirements and repair standards. Maintain accurate claim records and documentation. Prepare reports and recommendations relating to claims assessments. Support continuous improvement initiatives within the claims management process. Minimum Requirements Grade 12 \/ Matric. Qualified Motor Mechanic Trade Certificate, Diagnostic Technician Certification, or Master Technician Qualification. Previous dealership experience within the automotive industry. Strong technical automotive knowledge. Excellent analytical and investigative skills. Good report-writing and administrative abilities. Strong communication and interpersonal skills. Computer literacy and attention to detail. Remuneration R25 000 - R35 000 per month, depending on qualifications and experience.