Commercial Claims Specialist

SUMMARY:
A growing Insurance company is seeking a dynamic Claims Specialist with experience in Corporate and Commercial Property Claims. The successful candidate is responsible for the whole claims process from start to finish.

This hybrid role allows for working from home once a week.

POSITION INFO:

Education:

• BCom or any other relevant tertiary qualification (a statistical degree would be advantageous)

• At least 2 - 4 years of experience in a similar role
• FAIS Representative (RE5) compliance would be advantageous
• Insurance experience
• Well-spoken and articulate individual
• Excellent command of the English language (written and verbal)
• Must be comfortable with arithmetic and Excel reporting
• Meticulous attention to detail and must be able to work under pressure
• Motivated and energetic, with a desire to learn and grow in the insurance industry

• Reports directly to the Claims and Legal Director
  • Assist and administer with the companies claims process: Receive claim notifications
  • Ensure all required claim information is provided
  • Register claim on system, with reference to policy documentation
  • Upload all claims documents and correspondence to the system
  • Assist with following up on claims-related queries with brokers/loss adjusters/attorneys
  • Assist with inputting claim reserves and reporting large loss reserves to the CEO
  • Assist with claim/invoice payments
  • Load payments on the system and online banking
  • Ensure claims statuses are up to date and close off claims that are not active
  • Assist with and attend claims meetings, held twice a month with the CEO and underwriters

• Reports directly into the Financial Manager Receiving and managing transmittal sheets, placing slips and premises locations in preparation for underwriters
  • Capturing of policies onto the system
  • Managing policy endorsements and loading onto the system
  • Capturing Noting of interest onto the system
  • Assist with the policy pipeline for preparing underwriters for upcoming renewal months
  • Assisting with the management of premises GPS coordinates and its updating onto the system
  • Assisting with the management of accumulations
  • Receive submissions from brokers for underwriting and assist with survey and compliance reports
  • Liaising with brokers regarding policy renewals and assisting with follow-ups
  • Assist with the evaluation of risk in aligning with reinsurance parameters
  • Diarising impairment notifications and following up on completion dates
  • Managing policy documentation on the system

• Reports directly to the Financial Manager Receiving and managing transmittal sheets, placing slips and premises locations in preparation for underwriters
  • Capturing of policies onto the system
  • Managing policy endorsements and loading onto the system
  • Capturing Noting of interest onto the system
  • Assist with the policy pipeline for preparing underwriters for upcoming renewal months
  • Liaising with the policy administration system provider in the development and resolving of issues
  • Assist with pricing initiative

• Reports directly to the Financial Manager Assist with creating a database for Financial Management purposes
  • Assist with creating procedure manuals
  • Assist in receipting of premium on Grail and credit control
  • Assist in maintaining company secretarial requirements for the Company Secretary
  • Assist in periodic audits of underwriting and claims underwriting processes