Commercial Manager (Transport & Logistics)

SUMMARY:
Responsible for driving commercial growth and profitability through customer retention, new business development, contract management, costing, pricing and revenue optimisation.

POSITION INFO:
Key Responsibilities Manage and strengthen existing customer relationships and contract performance. Identify and develop new business opportunities and markets. Lead RFQ processes, commercial proposals, costing and presentations. Analyse pricing, rates and profitability to support commercial decisions. Manage contract negotiations, renewals and extensions. Conduct annual price adjustments and monitor monthly revenue fluctuations. Support accurate revenue recognition and invoicing. Forecast customer volumes and analyse commercial data. Monitor customer service performance and key performance indicators. Identify opportunities to increase value within existing contracts and operations. Engage with customers, suppliers and internal stakeholders to resolve commercial matters. Contribute to continuous improvement and commercial strategy. Minimum Requirements Relevant Bachelors degree \/ Diploma in Commerce, Business, Transport, Logistics or a related field . Proven experience in commercial management within the transport\/logistics industry . Strong experience in business development, contract management and customer relationship management . Experience with RFQs, costing, pricing and commercial analysis . Strong financial and analytical capability. Excellent negotiation, presentation and communication skills. Ability to work effectively with customers, operations, finance and other stakeholders.