Director of Revenue & Reservations

Recruiter:

Staff Connection

Job Ref:

JHB004647/Aida

Date posted:

Friday, May 22, 2026

Location:

Cape Town, South Africa

SUMMARY:
Staff Connection is looking for a HOSPITALITY BASED DIRECTOR OF RESERVATIONS & REVENUE in the Western Cape.

POSITION INFO:
The Director of Revenue & Reservations will lead and oversee the company’s reservations, revenue management, and DMC booking operations across all lodges, camps, and safari experiences.

This role carries responsibility for driving commercial performance, ensuring reservation efficiency, optimizing systems and processes, coordinating operational delivery, and managing the end-to-end guest booking journey — from initial enquiry through to travel completion.

The successful candidate must be technically strong, commercially astute, and bring proven senior management experience within a luxury 5-star hospitality environment.

Reporting directly to EXCO, this position requires a hands-on leader who can align revenue strategy, operational execution, and exceptional guest service standards across the business.

The role oversees and supports multi-location teams based in Cape Town and Africa and requires a candidate who is able and willing to travel extensively within Africa as required.

We are looking for:

SA Citizens
Hospitality Management Diploma or similar discipline
Min 10yrs experience within a 5* hotel environment or high-end travel operations
Min 5yrs management experience
Strong experience in reservations, revenue/yield management
Proficient in PMS systems
Commercially and financially astute

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