Divisional Operations Manager – FMCG

SUMMARY:
Gijima Staffing Solutions is recruiting on behalf of our client for an experienced Divisional Operations Manager to lead large-scale FMCG retail and wholesale sales and merchandising operations.

This role is responsible for driving operational excellence, sales performance, merchandising standards, and client service delivery across retail and wholesale environments. The successful candidate will lead large teams, optimise operational efficiency, and ensure strong product availability and visibility in-store.

POSITION INFO:

Minimum Requirements

• Diploma in Business Administration, Operations Management or related qualification
• 5+ years’ experience in FMCG operations management
• At least 3 years in a middle management leadership role
• Proven experience managing large field teams in retail and wholesale environments
• Strong experience in sales operations, merchandising execution, and client relationship management

Key Responsibilities

• Lead and implement operational plans aligned to client and business objectives
• Drive sales performance, merchandising compliance, and product availability
• Manage relationships with retail partners, wholesalers, and key stakeholders
• Monitor sales data, operational performance, and market trends
• Ensure promotional execution and in-store visibility
• Lead, develop, and motivate large operational and merchandising teams
• Drive continuous improvement, operational efficiency, and cost control

Key Skills

• FMCG operational leadership
• Sales and merchandising management
• Stakeholder and client relationship management
• Data-driven decision making
• Team leadership and performance management