Duty Manager / Lodge Manager

 

Recruiter:

Dream Hotels and Resorts

Job Ref:

1866019144

Date posted:

Saturday, March 19, 2022

Location:

Pietermaritsburg, South Africa


JOB SUMMARY:
-

JOB DESCRIPTION:

A quint safari site, tailored to suit our guests’ unique game preference ; choices range between rustic a-frame, rondavels, or their own private lodge…to oversee the wellbeing of our guests during their visit with us, maintain a high level of host presence and ensure the overall smooth running of the resort …

Duties

  • Oversee Front Desk
  • Supervise Front Desk staff
  • Assist with scheduling of Front Desk staff
  • Guest Check In and Check Out
  • Assist in making shuttle bookings
  • Ensure high level of customer service is maintained
  • Maintain clean and tidy appearance of staff
  • Assist with cash, credit card and debit card payments when necessary
  • Ensure a strong host presence at all times
  • Deal with complaints efficiently & professionally. Ensure suitable solutions to keep guests satisfied
  • Assume responsibility for the running of the Lodge in the absence of senior management
  • Ensure all appliances, fixtures and fittings are safe and work in accordance with the Health and Safety regulations, reporting any faults to the Maintenance and or General Manager

 

Advantageous :

Maintenance exp would count in your favour

Previous exp of walking through the camp to ensure guests ‘safety

 

Qualifications

  • Grade 12
  • 3-5 years relevant front of house or related experience
  • 3 years solid customer service experience

 

I am looking for someone with a sound self-confidence and who is wearing his / her smile with pride

 

What a great position is this…! Is this you?

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

Lodge Anchor/Duty Manager
Location: Sabi Sands
Salary:
Key ResponsibilitiesThe main purpose of the Amukeri is to provide a personalised, professional concierge and reception service; as well as host the Singita guests in line with the Standards of Excellence and SOPs.Report to the lodge manager, and assistant lodge manager.Ensure ultimate guest relations in the lodge and that the “at home” personal attention levels are maintained.Managemen...
3 days ago


Front of House Duty Manager – Luxury Safari Lodge
Location: Kwazulu
Salary:
86 days ago


Duty Manager / Maintenance Specialist (Hospitality & Facilities Operations)
Location: Hoedspruit
Salary:
3 days ago


Duty Manager / Housekeeping
Location: Hoedspruit
Salary:
Key responsibilities include:Take full responsibility for the running of the Housekeeping Division including the following:Housekeeping & Rooms Division:To maintain high standards of cleanliness and attention to detail in guest accommodation – expect what you inspect – guest’s rooms to be checked daily;To maintain high standard of cleanliness and attention to detail in all gu...
24 days ago


Housekeeping Duty Manager
Location: Hoedspruit
Salary: R12,000
A 5-star luxury game lodge in Limpopo is Looking for a HOUSEKEEPING duty manager
30 days ago


Duty Manager - Housekeeping
Location: Hoedspruit
Salary:
About the Role:Take full responsibility for the running of the Housekeeping Division including the following:Package:Competitive Salary DOELive-in position with meals on duty;Pension fund;Staff lodge Nights;Work cycle – 21 days – 7 days off;Annual leave – 15 daysHousekeeping & RoomsDivisionLaundryHousekeeping Budget, Purchasing & Stock ControlManagement of Housekeeping Team
30 days ago


Duty Manager: Housekeeping
Location: Hoedspruit
Salary: Monthly
Luxury 5* Game lodge close to Hoedspruit is looking for a duty manager – Housekeeping.
30 days ago


Curio Assistant I Duty Manager
Location: Greater Kruger
Salary: Monthly
Luxury 5* Relais & Châteaux Safari lodge in the Greater Kruger area is looking for a hands-on, attentive and guest-centric Curio Assistant I duty manager. The Curio Assistant I duty manager is responsible for the daily operation, presentation, and performance of the curio shop, while also taking on duty management responsibilities when required. This role ensures excellent gues...
31 days ago


Duty Manager
Location: Plettenberg Bay
Salary:
JOB SPECIFICATION: duty manager (GAME RESERVE / SAFARI lodge)Location: South Africa (Game Reserve / lodge)Reporting to: lodge manager / General manager1. Job PurposeTo oversee daily lodge operations during assigned shifts, ensuring exceptional guest experiences, smooth departmental coordination, and adherence to 4–5-star hospitality standards in a remote game reserve environment.2. Key Respo...
36 days ago


Senior Field Guide & Duty Manager Couple
Location: Addo
Salary: Monthly
Luxury 5* lodge in the Addo National Park is looking for a Senior Field Guide & duty manager Couple.
36 days ago


Create a free job alert for Duty Manager / Lodge Manager in Pietermaritsburg

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions