EE Senior Commercial Sales Co-ordinator

SUMMARY:
Established in the seventies, our client is a proud member of a larger Group and as industry leaders they are committed to offering their clients reliable, flexible and innovative solutions.  They seek an experienced Senior Commercial Sales Co-ordinator, to be the commercial gatekeeper for the company's national sales operation. This role owns the master rate card, ensures that every rate leaving the business is profitable and aligned to tier structures, leads all tender responses for key accounts, and acts as the single commercial decision-maker within the Commercial Sales Operations team.

The successful candidate will work collaboratively with Business Development Managers across all sites to protect margin, standardise quoting processes, build trusted internal relationships, and ensure the business transacts on current, accurate, and commercially sound rates.

POSITION INFO:
Essential Requirements:

• Degree in Commerce, Business Administration, Logistics, Supply Chain Management or related.
• Minimum 5+ years experience in commercial operations, pricing, sales operations, or related commercial support functions within the logistics, warehousing, or distribution sector.
• Proven track record of managing rate cards, pricing structures, or tariffs systems in a multiple-site or national environment.
• Strong Commercial acumen with the ability assesses margins, costs inputs, and competitive positioning quickly and accurately.
• Demonstrated experience working directly with Sales teams or Business Development Managers in a support, co-ordination, or gatekeeping.
• Customer service or client engagement experience.
• Advanced proficiency in Microsoft Excel (formulas, pivot tables, data analysis) and business (ERP, CRM, or billing platforms).
• Self-starter with the ability to work independently, take initiative, and drive tasks to completion without constant supervision.

• Rate Approval & Commercial Gatekeeping:
  • Review and approve all outbound customer rates.
  • Monitor the live renewal calendar daily and action any rates flagged as due or overdue for renewal.
  • Respond to BDM queries on rate approvals, competitive pricing situations, or customer-specific pricing.
  • Identify and escalate margin risks, rate anomalies, or client pricing patterns that could indicate revenue leakage.
• Master Rate Card Ownership:
  • Own and maintain the single source of commercial truth for the business, the master rate card covering all service offerings, customer tiers, and pricing structures.
  • Conduct weekly rate health reviews.
  • Update the rate card in line with annual escalations, cost input changes, and management directives.
• Tender & RFQ/RFP/RFI Leadership:
  • Lead the co-ordination of all RFQs, RFPs, and RFIs for key accounts, pulling together cost inputs, historical pricing, competitive intelligence, and internal stakeholder input.
  • Prepare commercially sound tender submissions that protect margin while remaining competitive.
  • Act as the primary liaison between the Commercial Sales Operations team and the Sales & Operations Executive on all active tender activity.
• Team Co-ordination & Reporting:
  • Run a weekly sync with the Commercial Sales Co-ordinator to align on workload, flag blockers, and ensure the pipeline is moving without delays.
  • Prepare a weekly commercial performance report for the Sales & Operations Executive covering rate renewals actioned, quotes issued, tenders in progress, and any margin risks identified.
  • Act as the primary point of escalation for any commercial disputes or margin concerns raised by site General Managers or BDMs.
• Process Standardisation & Compliance:
  • Maintain and update the master quote template monthly to ensure it reflects current offerings, pricing tiers, and branding standards.
  • Verify that all quotes being prepared by the Commercial Sales Co-ordinator are commercially sound and aligned to current tier structures.
  • Ensure all confirmed rates, issued quotes, and tender submissions are filed correctly in the central commercial record.
• Daily Tasks & Operating Rhythm:
  • Review and approve all outbound customer rates before confirmation.
  • Monitor the renewal calendar and action any due or overdue renewals.
  • Flag any rate anomalies, margin risks, or pricing drift for immediate escalation.
• Weekly & Recurring Tasks:
  • Conduct a full rate health review across the rate book and flag stale or expiring rates.
  • Co-ordinate any active RFQs, RFPs, or RFIs for key accounts, pulling cost data, historical pricing, and competitive intelligence.
  • Prepare and submit the weekly commercial performance report to the Sales & Operations Executive.
  • Review and update the master quote template monthly to ensure alignment with current offerings and tier structures.

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