Facilities Manager – Commercial / Office

SUMMARY:
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POSITION INFO:

Purpose of the Role

The Facilities Manager is responsible for managing building operations and maintenance across a commercial/office property portfolio. The role ensures optimal asset performance, statutory compliance, cost?effective maintenance, sustainability initiatives and alignment with portfolio strategy through strong technical leadership and stakeholder management.

Key Duties and Responsibilities Financial Management

• Prepare, implement and manage CAPEX and OPEX budgets
• Monitor and report on utility recoveries and consumption trends
• Analyse income statements, variances and accounting movements
• Ensure cost?effective service delivery without compromising compliance or quality

KPI and Asset Management

• Develop and execute maintenance strategies to optimise asset lifecycle value
• Implement and project manage planned maintenance programmes
• Provide technical support to portfolio and property management teams
• Ensure compliance with statutory regulations and conduct building inspections
• Manage take?on, take?back and BO installations inspections
• Project manage refurbishments, redevelopments, tenant installations and CAPEX projects
• Identify efficiency improvements and green initiatives
• Implement proactive lifecycle and asset maintenance planning
• Align procurement and supplier management with portfolio objectives
• Leverage technology and best?practice systems across the portfolio
• Support sustainability initiatives and rollout plans

Risk Management

• Ensure adherence to OHS legislation and risk mitigation procedures
• Implement corrective action plans for compliance deviations
• Oversee building compliance management in collaboration with building managers

People Management

• Lead and manage Building Managers and Handymen
• Ensure training, upskilling and statutory compliance across teams
• Support recruitment of technical staff
• Set performance targets and manage performance consistently
• Provide leadership, guidance and operational support

Administration

• Approve orders and process invoices in line with procurement policies
• Ensure accurate and timeous reporting
• Manage CMMS and building compliance platforms
• Track SLAs, asset registers, roof, sprinkler and statutory schedules
• Oversee small works rates and RFP processes

Stakeholder Management

• Liaise with clients, tenants and internal teams
• Manage contractor performance and KPIs
• Attend and lead service provider meetings
• Promote collaboration and knowledge sharing across regions

Minimum Requirements Experience

• 10 years’ experience in facilities or built environment management
• Proven people management experience

Qualifications

• Tertiary qualification in Engineering or Construction Management (BSc or equivalent)
• Artisan trade background advantageous
• Membership with Engineering Council of South Africa (advantageous)

Knowledge & Technical Requirements

• Advanced building systems knowledge (electrical, mechanical, HVAC, plumbing)
• Strong understanding of budgeting, financial statements and variance analysis
• OHS Act and statutory compliance expertise
• SLA and contractor management
• CMMS and facilities technology systems

Skills and Competencies

• Strong leadership and negotiation skills
• Excellent communication and report writing
• Project and time management
• Detail?oriented and analytical
• Resilient, adaptable and deadline driven
• Strong problem?solving ability