Facilities Manager

SUMMARY:
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POSITION INFO:

Overview

A well-established property management environment is seeking an experienced Facilities Manager to oversee the inspection, maintenance, and repair of building infrastructure and technical systems. The role supports Property Managers in ensuring optimal building performance, compliance, service delivery, and tenant satisfaction across the portfolio.

Key Responsibilities

• Conduct and manage routine maintenance and repairs across electrical, fire, mechanical, plumbing, HVAC, and structural components.
• Manage and action all repair & maintenance (R&M), preventative maintenance (PM), and engineering-related tasks.
• Identify and report material risks related to perimeter security, CCTV, and structural elements.
• Respond promptly to reactive maintenance issues and ensure rapid resolution.
• Maintain accurate maintenance and service schedules for each building.
• Liaise with administration teams to ensure timely job card closures and workflow completion.
• Implement and monitor Health & Safety and quality assurance standards.
• Manage and coordinate subcontractors, projects, and related works.
• Identify continuous improvement opportunities within facilities operations.
• Ensure all buildings have updated compliance documentation, maintenance records, and statutory certifications.
• Oversee asset management and ensure maintenance is executed according to budgeted cycles.
• Support and enhance service delivery for all Hard Services, including Mechanical & Electrical systems.
• Manage administration, correspondence, reporting, and weekly building inspections.
• Exercise financial control, including budget management and approval of quotes/invoices.
• Manage tenant-related services and service delivery expectations.
• Provide telephonic standby support for critical maintenance incidents, including after-hours callouts.

Experience Required

• Minimum 5 years’ experience in Facilities Management, Building Management, Maintenance Management, or Infrastructure Operations (essential).
• Exposure to Electrical, Mechanical, and General Building Infrastructure (advantageous).
• Experience with Building Management Systems (BMS).
• Knowledge of RedRabbit or similar property maintenance systems (advantageous).
• Strong communication skills and proficiency in MS Office; MS Projects/MDA beneficial.

Qualifications & Skills

• Diploma/Degree in Retail Business Administration, Project Management, Building Science, Mechanical Engineering, or related field (advantageous).
• Minimum 5 years management experience in a Facilities or Building Management role.
• Strong people leadership and performance management capability.
• Expertise in project management, operational planning, and implementation.
• Financial management competency.
• Customer-service orientation with strong stakeholder engagement ability.
• Understanding of industry standards, service level agreements, contract management, and quality management principles.