General Manager

SUMMARY:
Prospecton. Opportunity exists for an experienced and results-driven General Manager to join established company in the Freight industry. This role is suited to a hands-on leader with at least five years' managerial experience and a minimum of seven years' experience in import / export operations, including Bill of Entry tariffing, sea and air freight, groupage and FCL shipments. The successful candidate will have strong commercial and operational expertise, a sound understanding of SARS regulations, and the ability to lead a high-performing team while driving branch profitability and exceptional customer service.

POSITION INFO:
Key Responsibilities: Oversee the day-to-day management and overall operations of the branch Liaise with shipping lines, clients, suppliers, and other service providers Manage branch profitability and ensure accurate financial documentation is submitted to the accounts department Process import and export files (air, sea and road) from receipt through to invoicing, delivery, costing and file closure Monitor stack dates, ATA, containers and LCL shipments Prepare and process SAD500 documentation for imports, exports and RIT Process EUR1s, Shipping Instructions, Certificates, Hazardous Goods applications, and arrange fumigation and inspections Handle shipments from estimating through to month-end file closure Respond to client queries and correspondence efficiently Build and maintain strong client and supplier relationships to support business growth Lead, mentor, train and develop the branch team while managing performance, appraisals and disciplinary processes Recruit, interview and cross-train employees to maintain a skilled and capable workforce Provide operational support and backup across the office when required Minimum Requirements: Matric Further shipping or logistics qualifications will be advantageous Minimum 5 years' managerial experience in an operational or similar leadership role Minimum 7 years' experience in import Bill of Entry tariffing and import \/ export procedures for sea and air freight, including groupage and FCL shipments, in a Client Controller role Sound knowledge of SARS tariffing, Bill of Entry processing, and import \/ export regulations Computer literate with strong Outlook and Excel skills (experience on ShipShape will be advantageous) Ability to thrive in a fast-paced, deadline-driven environment Strong leadership, organisational and time management skills Excellent attention to detail and problem-solving ability Strong verbal and written communication skills Proactive with the ability to take initiative Commercially and financially astute with a strong customer service focus Able to work with urgency while maintaining accuracy Apply: