General Manager Individual / Couple

Recruiter:

IntelliStaff

Job Ref:

JHB002288/RD

Date posted:

Tuesday, June 21, 2022

Location:

Polokwane, South Africa

Salary:

1000 Monthly

JOB SUMMARY:
Our client is urgently looking for a Senior General Manager Individual / Couple for their lodge.

JOB DESCRIPTION:

Area: Hoedspruit, Limpopo

Qualifications & Requirements:

Valid RSA Driver's License
Vaccinated against COVID-19
Proficient in Office Suite and Email
Exceptional Guest Relations skills
Ability to manage staff
Understanding and ability to manage the different departments
Ability to plan ahead and problem solve
Financial experience in budget control, stock takes and stock control
Must have experience in lodge industry management - manage costs, stock controls and good financial acumen. Computer literacy and knowledge of pastel will be beneficial.
Knowledge of group travel will be a benefit.
Person must have good people skill
Be adaptable to the requirements of a 24 hour operation and willing to understand this position
Candidate must have excellent leadership qualities and have a thorough understanding of all levels of the lodge.
References must be given and contactable.
No dependency on drugs or alcohol. Willing to submit an affidavit Re above

Experience:

Previous experience in a Big 5 reserve and 5 star lodge necessary
Minimum 3 years’ experience in a Big 5 reserve
ResRequest experience will be beneficial

Package

Salary is negotiable depending on experience and references
Accommodation
Meals while on duty
21 days on 7 days off work cycle
15 days annual leave
Provident Fund

Responsibilities
Responsibilities include but not limited to:

Meticulous in all aspects of managing the lodge
Managing, Overseeing and Disciplining Staff
Staff training and development
Assisting the marketing manager to get content for social media
Hosting Duties
Allocation of Airport Transfers
Little paws program
Assistance around the lodge in other departments if needed
Reporting to Group Operations Manager(s) and Head Office

Staff Management

Wage costs and staff welfare
Staff discipline
Staff training

Financial

Budget control and ensuring budgets are maintained
Stock control and stock takes
Maintain the correct allocations of expenditures

Rooms Division

Manage the housekeeping and front office departments in conjunction with your HOD
Ensure the lodge maintains the required standards aesthetically
Food and Beverage and Kitchen
Ensure costs are maintained as per the required standard
Assist with Events planning and execution
Assist with menu planning and cost control

Attributes

Mature and responsible
Well spoken, well-groomed and presentable
Strong leadership capabilities
Positive attitude and approach toward team work
Hands on approach towards the guest experience
Ability take initiative and problem solve
Excellent guest interaction skills
Passionate and pro-active towards personal growth and training
Excellent hosting qualities and knowledge of 5 star service.
Responsible and Adaptable person in terms of work hours with a clear understanding that this is a 24 hour operation.
Candidates must have leadership qualities and tolerance of staff.
No dependency on alcohol or drugs - willing to submit an affidavit.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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