Group Operations Manager

Recruiter:

RMG Recruitment

Job Ref:

254019

Date posted:

Friday, July 31, 2026

Location:

Gqeberha, South Africa

SUMMARY:
-

POSITION INFO:
Key Responsibilities Manage daily operations across all departments (Front Office, Housekeeping, F&B) to ensure consistency and efficiency. Develop and manage budgets, control costs, and analyze P&L statements to increase profitability. Maintain brand standards, compliance with health\/safety regulations, and implement best practices across all properties. Mentor, lead, and evaluate performance of General Managers and staff, driving employee engagement. Drive high-quality customer service, monitor feedback, and resolve escalated guest issues. Collaborate with head office to support corporate objectives and drive company growth. Develop and maintain exceptional Food & Beverage standards across all restaurants, bars, lounges, banqueting, and room service operations. Ensure company compliance with food safety, health, labour, and liquor licensing regulations as well as other business licensing.

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