HCV Claims Consultant

Recruiter:

Merand Corbett & Associates

Job Ref:

CPT002343/Doret

Date posted:

Tuesday, August 25, 2026

Location:

Roodepoort, South Africa

SUMMARY:
An established financial services business is looking for an experienced HCV Claims Consultant to manage the full claims process for heavy commercial vehicles. The successful candidate will be responsible for assessing and processing claims, liaising with clients and service providers, and ensuring claims are handled accurately, efficiently and in line with policy requirements.

POSITION INFO:
Key Responsibilities Manage the end-to-end claims process for heavy commercial vehicles, including trucks, trailers and fleet vehicles. Register and assess new claims and ensure all required documentation is obtained. Review policy schedules and wording to determine cover, liability, exclusions and applicable excesses. Liaise with clients, brokers, insurers, assessors, loss adjusters, repairers and towing companies. Arrange and monitor vehicle assessments, towing, repairs and settlements. Obtain repair quotations and assess repair costs where required. Monitor claims from notification through to finalisation and ensure outstanding matters are followed up. Communicate regularly with clients regarding the progress and outcome of their claims. Investigate potentially suspicious or fraudulent claims and escalate where appropriate. Negotiate with service providers and repairers where required. Maintain accurate claims records and ensure all supporting documentation is captured. Handle claims-related queries professionally and resolve issues efficiently. Ensure claims are processed in accordance with policy requirements, internal procedures and applicable insurance regulations. Minimum Requirements Matric essential. 2-3 years' relevant experience in commercial vehicle claims, with heavy commercial vehicle experience highly advantageous. Experience with trucks, trailers, fleets or other heavy commercial vehicles will be strongly considered. RE5 qualification would be advantageous. A Short-Term Insurance qualification or NQF Level 4 qualification in Short-Term Insurance would be advantageous. FAIS-related experience or qualifications would be beneficial. Strong understanding of short-term insurance claims assessment, policy wording, liability and excesses. Experience working with insurers, brokers, assessors, repairers and other industry service providers. Good computer literacy and experience working with claims administration systems and Microsoft Office. **Only candidates with relevant commercial or heavy commercial vehicle claims experience will be considered. **

Similar jobs you might be interested in:

HCV Claims Consultant
Location: Roodepoort
Salary:
An established financial services business is looking for an experienced hcv claims consultant to manage the full claims process for heavy commercial vehicles. The successful candidate will be responsible for assessing and processing claims, liaising with clients and service providers, and ensuring claims are handled accurately, efficiently and in line with policy requirements.
Today

HCV Underwriter
Location: Roodepoort
Salary:
A well-established short-term insurance provider is seeking an experienced hcv Underwriter to join their underwriting team in Roodepoort. The successful candidate will be responsible for underwriting Heavy Commercial Vehicle risks while ensuring compliance with underwriting guidelines and regulatory requirements.
1 day ago

Wholesale Customer Operations - Sandton
Location: Johannesburg
Salary: Basic
Wholesale Customer Operations - Sandton
Today

Banking Team Leader
Location: Johannesburg
Salary: 600 000
A leading commercial risk specialist is looking for a Banking Team Leader to oversee the daily operations of its Finance Banking team. This is an opportunity for an experienced finance professional to take ownership of banking operations while driving service excellence and operational efficiency.
8 days ago

Debtors Controller
Location: Centurion
Salary: 250000 Annually
Join a fast-growing, purpose-driven business that is transforming the way Africa’s agricultural sector trades and operates.
8 days ago

Junior Accountant
Location: Sandton
Salary: 18000
Junior AccountantR19 000 - R25 000 CTC per monthLonehill, Sandton
4 days ago

Accountant (Fixed Term Contract)
Location: Johannesburg
Salary:
Some contracts are simply there to fill a gap. Others become the opportunity that puts your name on everyone's radar. If you enjoy getting stuck into complex accounting, thrive on structure and like knowing your work makes a measurable difference, this could be the contract that opens the next chapter of your career.
12 days ago

Lead Actuarial Pricing
Location: Johannesburg
Salary:
Lead the future of General Insurance pricing in a role where your technical expertise, leadership ability, and strategic influence will directly impact business performance. This is an exceptional opportunity for an experienced actuarial pricing professional to take ownership of a high-performing team while driving pricing excellence, portfolio optimisation, and innovation within a respected finan...
14 days ago

Risk & Insurance Advisor
Location: Johannesburg
Salary: 300 000
An exciting opportunity is available for an experienced Risk & Insurance Advisor to join a growing financial services environment, helping clients protect their personal and business interests through tailored risk and insurance solutions.This client-focused role is ideal for a knowledgeable advisor who enjoys building trusted relationships, understanding individual client needs, and providing...
18 days ago

Supply Chain Solutions Consultant
Location: Johannesburg
Salary: Market related
Our client provides supply chain planning, optimisation and execution solutions that help businesses improve distribution networks, fleet utilisation, route planning, service levels and operational performance. They are looking for a hands-on Supply Chain Solutions consultant to support new customer implementations, manage existing client relations...
19 days ago