Head: IT Solution Delivery

Purpose of the job:

To translate the overall IT strategy into an IT tactical plan that successfully delivers software solutions for the Bank.

Key Performance Areas:

1. Cost-effective delivery of software products to the business.
2. Establishing and improving efficient software delivery processes.
3. Developing and evolving a competent software delivery workforce consisting of permanent employees, contracting resources, and outsourced service providers.
4. Taking ownership of the content of the application architecture, aligning it with the bank’s strategy, and enriching it with the business requirements.
5. Establishing and maintaining modern development architecture, including system integration and UAT platforms.
6. Implementing and maintaining an approach to stimulate and apply innovation to offer new solutions and products to the business.
7. Providing the relevant input to business planning cycles and determining, with the Enterprise Programme Office, IT project requirements based on high-level business plans.
8. Establishing and maintaining an eighteen-month rolling forecast of IT projects with the Enterprise Project Office and
scheduling work and resources according to project needs, schedules, and budgets.
9. Develop and deliver an IT application and testing strategy for the Bank.
10. Provide support to the application support team.
11. To manage staff according to Human Capital processes e.g., recruitment, performance management, development, etc.
12. To manage the IT budget.

Qualification and experience required:

• Bachelor’s Degree in Computer Science and/or Information Systems is essential.
• 10-12 Years of Retail and Commercial Banking operations experience is required.
• 10-12 Years of progressive experience in roles encompassing technical architecture, systems analysis, design, and software development is required.
• 10-12 Years of experience in an IT Delivery Management role in a large complex organisation is required.
• 5-8 Years of experience in development and integration in large and complex transactional and payment systems is required.
• 5-8 Years of practical knowledge and experience in the application of Architectural and development frameworks in building and deploying enterprise systems is required.
• 5-8 Years of knowledge of information management frameworks and processes and experience with the management and development of an enterprise-class Data warehouse and MIS capability is required.
• 5-8 Years of knowledge of and experience in the application of SDLC, COBIT, ITIL, Project Management in solution delivery is required.

Job-Related Knowledge:

• Integration of diverse IT solutions.
• IT application architecture definition and drafting.
• IT solution conceptualisation and technical design.
• Application portfolio management.
• Concurrent IT solution delivery including integration with external software.
• Solution providers and the internal implementation processes.
• Systems analysis, design, and software development.

Job-Related Skills:

• Planning and management.
• People Management skills.
• Assertiveness.
• Pro-active contribution.
• Team player.
• Planning and organising skills.
• Ability to work under pressure.