Head of IT

Recruiter:

Open Source (Pty) Ltd

Job Ref:

CPT000991/MV

Date posted:

Wednesday, October 20, 2021

Location:

Johannesburg, South Africa

SUMMARY:
The Head of IT is responsible for the execution and implementation of the IT and digital strategy of the Business Unit. The role is responsible for managing the day-to-day operations of the Business Unit’s IT and digital discipline to improve infrastructure costs, performance of the function, end-user satisfaction and support technology innovation.

POSITION INFO:
We are looking for a Head of IT!

Key deliverables and outputs

Provides leadership in planning and overseeing the entire IT operations and environment for the Business Unit in conjunction with the various shared services functions.
Implements and executes the organisation’s IT and digital strategy in alignment with the Business Unit’s specific operational goals, supports technology innovation and defines the detailed IT roadmap for the Business
Manages the business unit’s IT and digital spend and budget in line with business processes and performance
Manages IT and digital resource requirements to ensure appropriate balance between tactical and strategic demands in support of successful fulfilment of IT service delivery
Deploys new technology and systems for the Business Unit with the support of the shared services
Ensures systems performance and service level requirements are
Builds and manages strategic internal and external stakeholders and business
Ensures adherence to governance, risk and compliance controls in support of the committed performance metrics and to ensure value delivery to the Business Unit.
Responds to the business continuity and technology availability requirements of the Business
Is responsible for driving and contracting the development of applications with associated quality assurance services and management of the Business Unit’s applications
Is responsible for driving and contracting infrastructure planning, engineering and deployment for the Business
Manages the IT customer relations for the Business Unit.
Is responsible for the implementation and tracking of risk mitigations identified through amongst others IT assessments, IT audits or regulatory requirements within the Business Unit.

Internal customers

The Chief Digital Officer and Business Unit Chief Executive
IT and digital leadership team and staff
Business Unit executives
Organisational executive leadership teams (across all business functions)

External stakeholders

Relationship management of Business Unit-specific Third Party Suppliers and Partners
Relationship management of the Business Unit’s customers

Academic qualifications

Essential:

· Bachelor’s degree in IT degree

· Honours degree in IT

Advantageous:

· Master’s degree in IT or MBA

· ITIL certification

Work experience

Essential:

· 7 – 10 years’ practical experience in the field of IT with at least 3 years in a leadership role

· Proven track record of experience in at least 2 of the following disciplines: managing IT operations; infrastructure; projects; business analysis and application development and implementation.

· Demonstrable experience of a strong drive for implementing IT governance in order to ensure IT and business alignment.

· Experience in improving operational efficiency and service delivery effectiveness.

· Experience in management of IT budgets, finances and resources.

Knowledge

Essential:

· Deep knowledge of new technology offerings and trends.

· Very strong interest and understanding of the latest IT business trends, including digital innovations.

· Advanced knowledge of business operations and processes.

· Thorough understanding of ITIL to assist with driving excellence in service delivery and management

· Good understanding of IT Governance principles together with customer and business relationship management to drive alignment between the business unit and IT

Skills

Essential:

· Strong leadership capability

· Excellent oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others.

· Effective negotiation skills at all levels (externally and internally).

· Highly developed interpersonal skills to network effectively, handle conflict, including sensitivity to diversity.

· Advanced critical, conceptual and creative thinking and problem-solving skills to spot trends, identify new technology developments, perform in-depth analysis of business technology requirements.

· Complex numeric reasoning skills to draw logical conclusions from for numerical information.

· Ability to multi-task.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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Head of IT

Key deliverables and outputs

Internal customers

External stakeholders

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