Head of Recruitment/Talent

 

Recruiter:

iSON Xperiences

Job Ref:

BPO00278

Date posted:

Thursday, March 10, 2022

Location:

Randburg, South Africa

Salary:

Negotiable


JOB SUMMARY:
The Role:

Head of Recruitment/Talent

Randburg

(Altron People Solutionsâ?? Business Process Outsourcing (BPO) and Customer Experience Technology (CXTech) business has been acquired by iSON Xperiences, a global o...

JOB DESCRIPTION:

The Role:

Head of Recruitment/Talent

Randburg

(Altron People Solutionsâ?? Business Process Outsourcing (BPO) and Customer Experience Technology (CXTech) business has been acquired by iSON Xperiences, a global organisation with headquarters in Dubai .)

iSON Xperiences is a specialist in proactive  across the enterprise. Our dedicated and talented workforce spread across many Sub-Saharan African countries like South Africa, along with UAE and India are redefining the way people connect. Our roots deep in domain and industry expertise enable us to acknowledge fast-changing market dynamics better than our challengers. Here, we built intelligent operations, for digitally-powered Purpose: To Lead and inspire, motivate teams to deliver best practice recruitment processes and optimize the end-to-end candidate journey across our sites in South Africa.

Identify internal Talent for development purposes and succession planning in conjunction with the operations teams.

Talent Acquisition (Recruitment):

  • Lead a recruitment function that supports the strategic imperative to scale rapidly.
  • Ensure that the recruitment function can strategically manage the recruitment funnel by way of effective employer brand building, marketing, applicant nurturing and conversion.
  • Work closely with the Operations team on all resource planning, ensuring effective forecasting of hires and placements.

Learning and Development

  • Work closely with the Global Head of HR on the development of an effective learning and development strategy, ensuring that all roles have associated competencies and training interventions.
  • Ensure that learning and development is linked to career path mapping.
  • Measure and report on the effectiveness of training interventions.
  • Ensure that all synchronous training opportunities are high impact.
Skills and Experience:
  • Industrial Psychology/HR Degree Preferred
  • Proven track record of leading bulk Recruitment teams
  • ATS experience
  • BPO/Contact Centre recruitment experience is essential
  • Commercially astute with proven experience in the management of resources including budget, setting strategy and tracking performance against business objectives
  • Comfortable reporting on talent/Recruitment metrics
  • Ability to influence at all levels including Senior stakeholders and management
  • Ability to work under pressure to deadlines within an ever-changing landscape
  • Learnership experience highly advantageous

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

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