Head of Recruitment/Talent

Recruiter:

iSON Xperiences

Job Ref:

BPO00278

Date posted:

Thursday, March 10, 2022

Location:

Randburg, South Africa

Salary:

Negotiable

JOB SUMMARY:
The Role:

Head of Recruitment/Talent

Randburg

(Altron People Solutionsâ?? Business Process Outsourcing (BPO) and Customer Experience Technology (CXTech) business has been acquired by iSON Xperiences, a global o...

JOB DESCRIPTION:

The Role:
Head of Recruitment/Talent

Randburg

(Altron People Solutionsâ?? Business Process Outsourcing (BPO) and Customer Experience Technology (CXTech) business has been acquired by iSON Xperiences, a global organisation with headquarters in Dubai .)

iSON Xperiences is a specialist in proactiveÂ across the enterprise. Our dedicated and talented workforce spread across many Sub-Saharan African countries like South Africa, along with UAE and India are redefining the way people connect. Our roots deep in domain and industry expertise enable us to acknowledge fast-changing market dynamics better than our challengers. Here, we built intelligent operations, for digitally-poweredÂ Purpose: To Lead and inspire, motivate teams to deliver best practice recruitment processes and optimize the end-to-end candidate journey across our sites in South Africa.

Identify internal Talent for development purposes and succession planning in conjunction with the operations teams.

Talent Acquisition (Recruitment):

Lead a recruitment function that supports the strategic imperative to scale rapidly.

Ensure that the recruitment function can strategically manage the recruitment funnel by way of effective employer brand building, marketing, applicant nurturing and conversion.

Work closely with the Operations team on all resource planning, ensuring effective forecasting of hires and placements.

Learning and Development

Work closely with the Global Head of HR on the development of an effective learning and development strategy, ensuring that all roles have associated competencies and training interventions.

Ensure that learning and development is linked to career path mapping.

Measure and report on the effectiveness of training interventions.

Ensure that all synchronous training opportunities are high impact.

Skills and Experience:

Industrial Psychology/HR Degree Preferred

Proven track record of leading bulk Recruitment teams

ATS experience

BPO/Contact Centre recruitment experience is essential

Commercially astute with proven experience in the management of resources including budget, setting strategy and tracking performance against business objectives

Comfortable reporting on talent/Recruitment metrics

Ability to influence at all levels including Senior stakeholders and management

Ability to work under pressure to deadlines within an ever-changing landscape

Learnership experience highly advantageous

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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Head of Recruitment/Talent

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