Head of Sales – Call Centre

Recruiter:

Pollock & Associates

Job Ref:

S30151T

Date posted:

Thursday, February 12, 2026

Location:

bryanston, Gauteng, South Africa

Salary:

Competitive Executive CTC Package offered

SUMMARY:
A senior leadership opportunity exists for an experienced Head of Sales to lead a large-scale outbound call centre operation and drive measurable commercial performance.

POSITION INFO:

This role suits a proven operational sales leader who has successfully managed 450+-seat environments and can deliver disciplined execution as growth scales.

You will take full accountability for sales strategy, performance optimisation, and leadership of senior sales teams, ensuring high call quality, strong compliance, and consistent achievement of client KPIs.

This is a hands-on executive role requiring deep operational knowledge of call centre sales, performance management, and large-team leadership.

Essential Requirements

FAIS compliant and registered Key Individual (KI)
Demonstrated experience managing 450+ seat sales operations
Strong understanding of call centre systems, reporting, and KPIs
Proven ability to drive performance and improve call quality
Advanced leadership, communication, and motivational capability
Resilient, self-directed, and effective under pressure

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