Head of Temporary Employment Services (Labour Broking)

SUMMARY:
Background:
Ecellent career opportunity for a Head of Temporary Employment Services to spearhead & grow the company's national TES operations

POSITION INFO:
Minimum Requirements:

• Bachelor’s Degree in Business Management, Human Resources, Industrial Relations, Law, or a related field will be advantageous
• 10-12 Years of progressive experience with at least 5 years in a senior leadership or divisional management role
• Minimum 10 – 12 years of experience in the Temporary Employment Services / Labour Broking industry
• Proven experience managing a large-scale workforce
• Experience in managing large volumes of semi-skilled/unskilled labour, specifically within the construction sector
• Demonstrated success in sales, client relationship management, and business development across multiple industries
• Proven track record of managing and leading multi-regional teams across a national footprint
• Deep understanding of South African labour legislation (LRA, BCEA, EE Act, etc.) & best practices in HR and Industrial Relations
• Ability to drive client satisfaction, manage complex contracts, and achieve operational targets including headcount, gross margin, and debtor control
• Project management experience is advantageous
• Strategic thinker with the ability to contribute at an Executive Committee level
• Exposure to Clients in key national sectors, including mining, energy (e.g., Eskom), construction, and industrial services
• Passion for transformation, economic inclusion, and delivering measurable impact through people
• Willingness to travel nationally and lead a geographically dispersed team
• Direct reporting experience to the Divisional CEO

• Develop and execute a national growth strategy for the TES division, aligning with company’s overall objectives and growth aspirations focusing on Client acquisition, revenue generation, and market penetration
• Oversee and guide Regional Managers across provinces, ensuring excellence in service delivery, profitability, and Client satisfaction
• Formulate and execute strategies for the expansion of the division into new, more skilled blue-collar labour segments (e.g., Electricians, Fitters, Boilermakers), leveraging existing Client relationships and identifying new market opportunities
• Oversee the operational lifecycle of temporary placements, from Client acquisition support to contract completion for both current and future service lines
• Drive profitability and growth targets for the division
• Responsible for key performance indicators including overall headcount management, gross margin achievement and control, and effective management of debtors
• Leverage extensive industry networks to expand company’s Client base across blue-collar and white-collar segments, including sectors such as mining, construction, energy, manufacturing, and logistics
• Champion Client satisfaction, ensuring all service level agreements (SLAs) and contractual obligations are met or exceeded
• Build scalable solutions to address Client’s workforce challenges, supported by compliant, ethical labour broking practices
• Ensure efficient and compliant execution of all temporary employment contracts through the regional management team, with a focus on high-volume semi-skilled/unskilled placements
• Develop and implement best practices for operational processes, resource allocation, and quality control
• Monitor key performance indicators (KPIs) to track divisional performance and identify areas for improvement
• Provide strong leadership, mentorship, and guidance to 6 Regional Managers, fostering their professional growth and ensuring high performance across the regions
• Ensure strict adherence to all relevant labour legislation, including the Labour Relations Act, Basic Conditions of Employment Act, and other industry-specific regulations
• Provide strategic guidance on complex IR matters, collaborating with the HR/IR teams to mitigate risks
• Oversee workforce management practices, including recruitment, on-boarding, performance management, and disciplinary processes for the semi-skilled/unskilled workforce
• Oversee specific Client projects, ensuring delivery on time and within scope
• Ensure all divisional activities are in full compliance with company policies, industry standards, and statutory requirements
• Identify, assess, and mitigate operational, contractual, and HR/IR risks within the division
• Ensure alignment with South African labour legislation, TES regulations, and Group governance frameworks

• Only if you meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.
• Please Apply Online and complete your registration via our website to enable and protect you as a candidate and to accept the new POPIA terms and conditions.
• This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL.
• However, you may remove your profile from AJ PERSONNEL when you are no longer in the job market.
• Please take note that the applicants who do not adhere to the minimum requirements will not be considered for the respective position.
• Note our clients may expire jobs at their own discretion.
• AJ PERSONNEL will only respond to shortlisted candidates.
• If you have not received a response within two (2) weeks from applying, your application was then unsuccessful for that specific position, however your profile remains on our system for future opportunities.