Head of digital product

Responsibilities:
? Provides product vision and direction for digital experiences that drive client engagement,
reinforces the brand, and ultimately grows and improves AuM and client retention
? Defines and assigns features to specific releases to meet key business objectives and serving client expectations
? Sets product prioritisation and ensures appropriate delivery through a cross functional team
? Active team member in business and outsourced engineering teams to drive business objectives through product-market fit
? Serves as key integration point with engineering, business process, compliance/legal and business leadership
? Establishes and monitors client satisfaction and other KPIs to define the success of our digital experiences; identifies and lead efforts to analyze results and continuously improve our
performance through product improvements
? Continuously improve product engagement through active client development and testing
? Understand changing investment / asset management and Crypto trends to apply strategies and product enhancements that deliver added value
? Generates new product ideas, researching and analyzing for feasibility and business impact
? Ensure a consistent and easy to use client experience across all digital touchpoints
? Provides strategic input to client experience improvements (individual and institutional) that help drive client acquisition, retention, and AuM
? Creates insights to guide our strategy and product direction through understanding client needs and behaviors, competition and emerging technologies

Skills, experience and qualifications:
? Minimum Qualification - Degree (or diploma) in Commerce/Software Engineering/Finance
? Preferred Master’s Degree or additional qualification in marketing, business administration,information technology
? 5+ years in a Senior product management / leadership role
? Asset Management/Cryptocurrency product leadership experience
? Interest and knowledge of cryptocurrencies and the regulatory and client challenges (both individual and institutional)
? Understanding of regulation and compliance relating to product (e.g. FIC, POPIA, FAIS)
? Strong analytics understanding in digital product management
? Ability to influence and engage at an executive level with respect to client centric product
? concepts and best practices
? The ability to work under your own initiative and to strict deadlines
? Meticulous and good team player and able to work on own initiative
? Excellent communication skills both verbal and in writing