Human Capital Operations Specialist

SUMMARY:

A well-established agrochemical manufacturer is seeking a dynamic Human Capital Operations Specialist to provide operational leadership, compliance oversight, and quality assurance across Human Capital functions while driving staff development, process improvement, audit readiness, and the consistent implementation of best practices across multiple business units and geographies.

POSITION INFO:

Minimum requirements for the role:

• Must have a National Senior Certificate with a post matric tertiary qualification in Human Capital, Industrial Psychology or related field; A postgraduate qualification in Human Capital or Industrial Psychology is advantageous
• Minimum 5-7 years’ Human Capital experience across multiple HC operational disciplines
• Demonstrated experience in supervising, coaching or leading Human Capital staff
• Proven experience in compliance, governance and audit-related Human Capital activities
• Strong working knowledge of labour legislation, Human Capital policies and governance frameworks
• Detail oriented person with the ability to identify and manage projects

• Overseeing multiple Human Capital operational functions across business units and geographies.
• Enforcing compliance, quality standards, and corrective actions.
• Taking direct accountability for the capability, effectiveness, and development of Human Capital operational staff.
• Operating independently within defined policy and governance frameworks, escalating only material, complex, or high-risk matters.
• Conducting independent reviews and quality assurance of Human Capital operational activities, including recruitment, onboarding, payroll input, employee lifecycle administration, BBBEE data, training records, and Human Capital systems transactions.
• Testing and validating compliance with labour legislation, internal policies, procedures, governance frameworks, and Group Human Capital standards.
• Identifying control weaknesses, non-compliance, and risk exposures, and ensuring corrective actions are implemented timeously.
• Acting as the first-line escalation point for operational exceptions, deviations, and compliance risks.
• Ensuring consistent application of Human Capital policies and practices across all areas of responsibility.
• Providing structured oversight of end-to-end Human Capital operational delivery.
• Reviewing key Human Capital documentation, submissions, and system inputs for accuracy, completeness, and compliance prior to finalisation.
• Monitoring adherence to Human Capital calendars, service levels, and statutory deadlines.
• Ensuring Human Capital data integrity across systems and records.
• Providing direct guidance, coaching, and oversight to the Human Capital Associate (South Africa), Human Capital Co-ordinator, and Human Capital Administrator – Malawi.
• Ensuring that each role is appropriately skilled and capable of independently managing end-to-end Human Capital responsibilities within their respective scope.
• Identifying capability gaps and implementing targeted development, training, and corrective interventions.
• Setting clear performance expectations and holding Human Capital operational staff accountable for quality and compliance standards.
• Ensuring audit readiness across all Human Capital operational areas at all times.
• Acting as the primary Human Capital operational contact during audits, including BBBEE, statutory, and internal audits, and supporting the Human Capital Business Partner where required.
• Proactively identifying potential audit risks and implementing preventative controls to minimise non-compliance findings.
• Ensuring audit findings and corrective actions are addressed and closed out timeously.
• Identifying opportunities to improve, standardise, and streamline Human Capital operational processes.
• Recommending process improvements and control enhancements to the Human Capital Business Partner.
• Supporting the implementation of approved improvements and monitoring effectiveness.
• Promoting consistent application of best practice across business units and geographies.
• Serving as the primary operational Human Capital interface for Line Management across business units.
• Providing informed guidance and recommendations on operational Human Capital matters.
• Escalating complex, sensitive, or high-risk issues to the Human Capital Business Partner with appropriate analysis and recommendations.