IT Delivery Manager

SUMMARY:
On the hunt for an IT Delivery Manager in JHB!

POSITION INFO:
Technology delivery doesn’t fail because of code - it fails when priorities are blurred, teams are misaligned, and delivery lacks direction. This role exists to make sure that doesn’t happen. You’ll sit at the centre of business and technology, ensuring the right work gets done at the right time, by the right people, with clear accountability and momentum.

This is a leadership position for someone who thrives in complex environments, can balance legacy constraints with modern delivery practices, and knows how to turn moving parts into measurable progress. You won’t just track delivery - you’ll actively shape it, remove obstacles, and elevate the maturity of the teams and systems you oversee.

Reach out to:

Duties:

• Manage and coordinate technology solution delivery across multiple teams
• Ensure business owners actively manage scope, priorities, and enhancement decisions
• Align Business Unit and Technology owners on collaboration models and engagement cycles
• Drive prioritisation, sequencing, and functional decomposition of work to maximise business and technology value
• Ensure work is ready for delivery teams based on capacity and velocity
• Manage iterative system evolution within defined technology boundaries
• Identify and manage risks, issues, and dependencies across business and technology landscapes
• Align skills and resources to required business and technology outcomes
• Track and report on delivery progress of technology solutions and implementations
• Maintain key delivery artefacts including schedules, architecture inputs, risk logs, resource plans, cost estimates, and communication plans
• Coordinate application delivery activities, resolve organisational impediments, and ensure cross-team alignment
• Ensure adherence to IT policies, standards, and governance frameworks
• Oversee the planning and readiness of non-production environments (QA, UAT, testing)
• Understand and manage limitations of legacy technologies and associated risks
• Guide teams in continuously improving engineering standards and delivery quality
• Manage technical boundaries between internal and external systems, including integration layers and API
• Remove delivery impediments and drive issue resolution across teams
• Support continuous delivery maturity improvements
• Proactively manage technical debt through structured planning and remediation
• Oversee the decommissioning and sunsetting of legacy systems.

• Matric (Grade 12)
• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field
• Certification in enterprise architecture or recognised technology frameworks (advantageous)

• Proven experience leading technical delivery or software development teams
• Experience in environments requiring structured validation and quality controls
• Strong background in stakeholder engagement and cross-functional collaboration
• Experience delivering in fast-paced, high-change environments
• Exposure to database or software development roles
• Experience with project management and delivery governance
• Strong understanding of SDLC methodologies
• Agile delivery experience highly advantageous
• Insurance industry experience advantageous

• Strong organisational and delivery management skills
• Deadline-driven with the ability to prioritise under pressure
• Excellent communication and interpersonal skills
• Sound decision-making and problem-solving ability
• Strong negotiation and stakeholder management skills
• Ability to balance tactical execution with strategic oversight
• Commercial and business acumen
• Focus on value creation and continuous improvement
• Effective time management and productivity
• Strong relationship-building skills with business users and technical teams
• Collaborative team player with leadership presence