IT Systems Engineer (Tier 1)

Recruiter:

PRR Recruitment

Job Ref:

544551203

Date posted:

Friday, October 24, 2025

Location:

Bellville, South Africa

SUMMARY:
-

POSITION INFO:

IT Systems Engineer (Tier 1)
Are you a hands-on IT support specialist with strong technical skills, project implementation experience, and a passion for solving problems? A dynamic team in Bellville is looking for an experienced IT Systems Engineer (T1) to provide top-tier support across hardware, software, networking, and cloud environments.

What you’ll be doing:
Responding to and managing support tickets with precision and professionalism
Troubleshooting hardware, software, and network issues across Windows, macOS, and Linux
Supporting Microsoft 365, Azure, Active Directory, and basic scripting (PowerShell, Bash)
Participating in IT project implementations and client onboarding
Handling escalations, major incidents, and root cause analysis
Delivering exceptional customer service and clear technical communication
Maintaining documentation, diagrams, and configuration records
Providing on-site support and adhering to client protocols

What you’ll need:
Matric or NQF equivalent
A+ and N+ (or equivalent)
Microsoft MCSA or MCSE
3+ years’ experience in IT support, field support, or service desk roles
Proven experience in IT project implementation and client environment setup
Experience with Microsoft 365, Azure, and cloud-based services
Familiarity with ITIL and COBIT5 frameworks (certification is a plus)
Valid driver’s license and reliable transport
Strong communication, time management, and problem-solving skills

Similar jobs you might be interested in:

IT Systems Engineer (Tier 1)
Location: Bellville
Salary:
41 days ago

IT Manager (Cybersecurity, Networking & Systems Management) (CPT)
Location: Cape Town
Salary:
27 days ago

IT Systems Operations Executive
Location: Stellenbosch
Salary: R40 000 Monthly
We are looking for an it systems Operations Executive in Stellenbosch.The incumbent will oversee and maintain it infrastructure to ensure secure, reliable, and efficient system performance across various international sites.This role covers system administration, server management, cybersecurity, and technical support, with a strong emphasis on innovation and future-focused it solutions. The ideal...
17 days ago

ProActive Service Engineer
Location: Cape Town
Salary:
Today

Mid-Senior Data Engineer
Location: Cape Town
Salary: Annually
Imagine this: it’s December, the world is wrapped in festive cheer, and you’re about to unwrap the ultimate career upgrade. While others are untangling fairy lights, you’ll be untangling complex datasets, building pipelines that hum like carols, and architecting systems that scale faster than Santa’s midnight delivery route. This isn’t just another job—it’...
2 days ago

Support Engineer (Callouts) (Somerset West)
Location: Cape Town
Salary:
2 days ago

Support Engineer L1
Location: Cape Town
Salary:
Managed Talent Solutions’ client is looking for a Support engineer (Level 1) to be based full-time onsite at their offices in Woodstock, Cape Town. The ideal candidate should have 3-5 years of it support experience with solid exposure to Intune, SCCM, and Bitlocker. A valid driver’s license and own transport are essential. The successful candidate will be responsible for providing firs...
6 days ago

Client Retention Analyst
Location: Cape Town
Salary:
REDEFINE CLIENT EXPERIENCE. SHAPE RETENTION. DRIVE IMPACT ACROSS AFRICA.Lead CRM and retention strategies for a fast-growing African fintech that speaks to clients across cities and rural communities alike. Analyse behaviour, personalise experiences, and turn insights into outcomes that empowers thousands of clients continent-wide.
7 days ago

3rd Line Support Engineer
Location: Capetown
Salary: Monthly Salary + Remote
Remote
8 days ago

Data Scientist
Location: Stellenbosch
Salary: 852 000 Annually
Accelerate your career by creating AI-powered solutions with real global reach. Turn your passion for data into large-scale, real-world impact. Join a high-ownership, innovation-driven team that invests in your growth.
13 days ago