Internal Account Manager

 

Recruiter:

Profession Hub

Job Ref:

4784765

Date posted:

Thursday, February 10, 2022

Location:

Midrand, South Africa


JOB SUMMARY:
-

JOB DESCRIPTION:

Requirements:

  • Experienced in IT distribution sales
  • Trustworthy and dependable
  • Punctual and willing to do what is necessary to meet deadlines
  • Ability to take initiative and manage own time effectively
  • Strong written and verbal communication skills
  • Excellent problem-solving skills – Finding solutions for customers queries
  • Well organised and ability to prioritise effectively
  • Not afraid to ask questions or escalate challenges where necessary
  • Confidence to engage with customers telephonically
  • Commitment to attain a high level of technical product knowledge in order to build credibility with the customer base
  • Maintaining and observing a high degree of professionalism, ensuring confidentiality at all times
  • Display prompt and effective organisation, planning and decision-making skills
  • Professional and enthusiastic attitude to work
  • Own / dependable transport
  • Willing to visit customers to grow business

Education / Experience:

  • IT Industry experience is essential 3-4 years
  • Grade 12 or higher

Role Responsibilities:

  • Processing a high volume of product orders
  • Processing invoices for all sales transactions
  • Checking prices and quotes are up to date
  • Supporting the sales force with general operations to help reach the team’s objectives
  • Taking phone calls from customers
  • Communicating internally important feedback from customers
  • Processing POD & Invoice log sheets for all customers
  • Dealing with and responding to high volumes of emails
  • Updating customers with logistics changes
  • Following up on orders, quotes and deliveries
  • Achieve a set number of calls daily, consisting of follow up calls to the customer base, as well as proactively sales calls to existing and new customers
  • Record call details and update accordingly
  • Ensure that each customer contact opportunity is maximised by selling the full Syntech product portfolio
  • Proactively participating in sales and marketing campaigns to reach team targets and objectives
  • Meeting daily KPA Metrics in terms of a number of:
    • Quotes and Orders Process, Outgoing calls made, achieving daily Gross Profit targets.

Salary:

  • R1800 pm guaranteed commission (4 months)
  • Discovery Group Life (Death and Disability)
  • Essential Employee Benefits (Medical Insurance)

 

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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