Internal Account Manager

Recruiter:

Profession Hub

Job Ref:

4784765

Date posted:

Thursday, February 10, 2022

Location:

Midrand, South Africa

JOB SUMMARY:
-

JOB DESCRIPTION:

Requirements:

Experienced in IT distribution sales
Trustworthy and dependable
Punctual and willing to do what is necessary to meet deadlines
Ability to take initiative and manage own time effectively
Strong written and verbal communication skills
Excellent problem-solving skills – Finding solutions for customers queries
Well organised and ability to prioritise effectively
Not afraid to ask questions or escalate challenges where necessary
Confidence to engage with customers telephonically
Commitment to attain a high level of technical product knowledge in order to build credibility with the customer base
Maintaining and observing a high degree of professionalism, ensuring confidentiality at all times
Display prompt and effective organisation, planning and decision-making skills
Professional and enthusiastic attitude to work
Own / dependable transport
Willing to visit customers to grow business

Education / Experience:

IT Industry experience is essential 3-4 years
Grade 12 or higher

Role Responsibilities:

Processing a high volume of product orders
Processing invoices for all sales transactions
Checking prices and quotes are up to date
Supporting the sales force with general operations to help reach the team’s objectives
Taking phone calls from customers
Communicating internally important feedback from customers
Processing POD & Invoice log sheets for all customers
Dealing with and responding to high volumes of emails
Updating customers with logistics changes
Following up on orders, quotes and deliveries
Achieve a set number of calls daily, consisting of follow up calls to the customer base, as well as proactively sales calls to existing and new customers
Record call details and update accordingly
Ensure that each customer contact opportunity is maximised by selling the full Syntech product portfolio
Proactively participating in sales and marketing campaigns to reach team targets and objectives
Meeting daily KPA Metrics in terms of a number of:
- Quotes and Orders Process, Outgoing calls made, achieving daily Gross Profit targets.

Salary:

R1800 pm guaranteed commission (4 months)
Discovery Group Life (Death and Disability)
Essential Employee Benefits (Medical Insurance)

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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