Key Accounts Manager - Packaging

Recruiter:

Sandi Crowther Recruitment

Job Ref:

DUR003612/LC

Date posted:

Friday, May 8, 2026

Location:

Durban, South Africa

SUMMARY:
Durban. An exciting senior-level appointment is available at a well-established supplier of packaging products to major blue-chip customers. This role is ideal for a dynamic, analytical, and commercially astute leader who thrives in a demanding manufacturing environment and is passionate about driving customer success and business growth. A Bachelor’s Degree and 5–10 years’ experience within a manufacturing environment secures.

POSITION INFO:

Key Focus of the Role

You will take ownership of strategic customer relationships, drive high-level commercial deals, and identify opportunities for growth through innovation, market insights, and effective account management. This role requires a balance of strategic thinking, relationship management, and operational execution.

Key Responsibilities

Build and manage strong relationships with key strategic customers, acting as the main point of contact
Drive customer growth through effective account management, upselling, and new business development
Monitor market trends, pricing, and customer performance metrics to inform commercial decisions
Manage and grow the sales pipeline, promoting innovative packaging solutions
Negotiate and administer contracts, including pricing, rebates, and SLAs
Oversee account performance, including forecasting, stock, debtors, and overall profitability
Collaborate cross-functionally on stock management, cost-saving initiatives, and operational improvements
Conduct regular customer reviews and ensure alignment with business objectives

Requirements

Bachelor’s Degree (NQF 7)
5–10 years’ experience in a demanding manufacturing environment
Minimum 5 years’ experience in a senior customer management role
Proven track record in key account management and commercial deal-making
Valid driver’s licence and own reliable vehicle
Strong communication and interpersonal skills, with the ability to engage at all levels
Excellent organisational and time management abilities
Strong analytical, problem-solving, and negotiation skills
Self-motivated, goal-oriented, and able to lead and mentor a team
Solid understanding of B2B environments and key customer dynamics
Ability to analyse sales data and translate insights into actionable strategies
Experience within the packaging industry is advantageous

Apply:

Similar jobs you might be interested in:

Key Accounts Manager - Packaging
Location: Durban
Salary:
Durban. An exciting senior-level appointment is available at a well-established supplier of packaging products to major blue-chip customers. This role is ideal for a dynamic, analytical, and commercially astute leader who thrives in a demanding manufacturing environment and is passionate about driving customer success and business growth. A Bachelor’s Degree and ...
Today

Finance Manager
Location: Durban
Salary:
Finance manager | DurbanManufacturing IndustryWe are seeking an experienced Finance manager to take ownership of the full finance function within a well-established manufacturing environment in Durban.
Today

Key Account Manager (Timber) - DBN South
Location: Durban
Salary: Monthly
DBN000277 - key Account manager (Timber) - DBN SouthPurpose of the Job:To accomplish predetermined business goals by efficiently managing selected key accounts, goods, and industries by overseeing and managing every facet of the supply chain, including order receipt, customer processing and expediting, and in-person customer site visits.Â Required Qualifications:A minimum of matric / Grade 12Liter...
1 day ago

Sales and Marketing Manager (Luxury Hospitality)
Location: Pietermaritzburg
Salary:
3 days ago

Salon & Spa Products Sales Rep
Location: Durban
Salary:
10 days ago

After Sales Manager (Manufacturing) - Pietermartizburg
Location: Pietermaritzburg
Salary: Monthly
DBN0002729 – After Sales manager (Manufacturing) - PietermartizburgPurpose of the job:To efficiently oversee the product support operations in order to guarantee that predetermined standards for customer care are fulfilled or surpassed while adhering to set cost constraints. Required Qualifications:Matric (Grade 12)Degree or similar qualificationMinimum 5 years experience in a key Accou...
16 days ago

Territory Sales Specialist - KZN
Location: Durban
Salary:
KZN Lighting Sales Pros — Ready to Own Your Territory?
18 days ago

Senior Sales Manager (marine sector)
Location: Durban
Salary:
Our client an independent player in the Fuel & Lubricants industry, is looking to recruit a Senior Sales manager, to manage and grow its portfolio in the specialist Marine sector.This is a senior leadership role requiring a highly capable sales professional with deep, proven experience in the marine industry. The manager will be responsible for leading sales strategy, growing key marine accoun...
21 days ago

Business Development Manager
Location: Pietermaritzburg
Salary:
21 days ago

Credit Controller - Umhlanga, Durban
Location: Durban
Salary:
22 days ago