Learning & Development Specialist

SUMMARY:
Inbound Destination Management Company based in Bryanston is looking for a Learning & Development Specialist to manage, facilitate and develop training and skills development within the group.

POSITION INFO:
Duties:

Learning & Development:

LMS System set-up management
Conduct monthly Induction, and other internal systems training, including Tourplan NX.
Development and facilitation of training interventions for all levels of staff
Develop, produce and write training material as required
Pro-actively develop, produce and write content for online training (including but not limited to videos, questionnaires, surveys, games, etc.) on the company’s platforms
Encourage participation of online training initiatives
Evaluation and reporting of results within the Human Capital Team and other Departmental Heads
Manage and oversee the scheduling and arranging of training interventions – both internal and external
Conduct internal training interventions and workshops
Oversee the Supplier training coordination
Evaluate all training intervention outcomes
Manage outsourcing of various training interventions
Conduct required training throughout the business including the regional and Global offices (Cape Town, East Africa, etc).
Manage bursaries

Change Management:

Keep abreast with changes in work processes and ensure that training interventions are held or current interventions are amended accordingly.
Ensure that process changes are communicated and trained on through the business units.
Pro-actively suggest training interventions to all staff
Discuss personal developmental plans with all stakeholders
Implement the personal developmental plan

Seta Mandatory & Discretionary Grant Application Implementation & Reporting:

Act as Skills Development Facilitator and act as the liaison between the group and the SETA
Compile the Workplace Skills Plan and Annual Training Reports
Follow up and report on Tranche Payments
Once plan has been approved, implementation of the plan
Draft the annual SETA report on the implementation of the Workplace

Skills Plan:

Advising the Human Capital GM of any quality standards set by the relevant SETA
All required reporting to the SETA
Internships
Submit Grant Applications to the SETA
Prepare documentation and log-books
Submit necessary reports to SETA
Bursaries
Submit Grant Applications to the SETA
Submit any required documentation to the SETA

Budget:

Provide Head of Department with costing for the next financial year’s training budget as part of the Training Business Plan
Monitor the monthly training costs and provide the variance report to the Head of Department
Advise Head of Department of any SETA payments received

Requirements:

Grade 12
A bachelor’s degree / diploma
At least 5 – 7 years of training experience, or a similar combination of education and experience
At least 3+ years of experience as a Skills Development Facilitator
A National Certificate in ODETDP (Occupationally Directed Education and Training Development Practices) would be an advantage
Accreditation as Facilitator, Assessor and Moderator is required
Accreditation as Skills Development Facilitator (SDF) is required
Experience on LMS
Tourplan NX experience
Excellent coaching, counselling and negotiations skills
A mature approach when dealing with people
Ability to handle controversial or emotional issues objectively and analytically
Capacity for dealing with employers and workers at all levels
Confidentiality, tact and discretion when dealing with people
Excellent planning, organisational, analytical and decision-making skills
Good conflict resolution skills
Good oral and written English communication skills
Good problem-solving skills
Negotiation and liaison ability
Working knowledge of the various acts that make up South African labour legislation