Operations Manager

Recruiter:

Smith Garb & Associates

Job Ref:

JHB007820/JA

Date posted:

Wednesday, August 20, 2025

Location:

Johannesburg, South Africa

SUMMARY:

Operations Manager

ð Location: Johannesburg South | ð Permanent Position
Are you a driven and solutions-focused Operations Manager with a passion for continuous improvement? Our client, a dynamic and growing company, is looking for an experienced leader to take ownership of operational excellence across multiple branches.

Position Overview

The Operations Manager will be responsible for driving process improvement, streamlining procedures, and ensuring seamless stock and warehouse operations across all branches. This role requires strong collaboration with branch managers, regional sales teams, and the holding company’s operations division to enhance ways of working, optimise efficiency, and support business growth — including new branch openings.

POSITION INFO:

Key Responsibilities

Oversee and continuously improve branch operations, stock management, and stock movements.
Implement corrective actions to improve stock take accuracy and overall stock control.
Manage Pick & Pack operations for both online and retail outlets.
Liaise with holding company operations to mitigate shipping risks and address shortages.
Collaborate with Regional Sales and Product Managers to improve processes and ensure compliance.
Develop and track branch & supply chain KPIs, driving corrective action where needed.
Implement and enforce Returns/Service policies across branches.
Oversee branch buyouts, ensuring correct stock purchasing.
Drive branch warehouse optimisation, layouts, hygiene standards, and revamps.
Support and develop branch managers while maintaining the company’s professional image.
Plan for business growth through current outlet expansion and new branch openings.

Requirements

Minimum 5 years’ experience in Operations.
Minimum 5 years’ management experience.
Proven experience working with 3PL (Third-Party Logistics) companies.
Experience in product services or the product service industry.
Strong proficiency in MS Word, Excel, PowerPoint, and presentation skills.
Matric (or equivalent) required; a relevant Degree will be advantageous.
Valid driver’s license.

What We Offer

An opportunity to play a key role in shaping operational excellence across a fast-growing business.
A collaborative, solutions-driven environment where your ideas and improvements will make a real impact.
Growth prospects as the company expands into new branches and service centres.

ð© If you are ready to take on this exciting challenge and have the leadership and operational expertise to make a difference, we’d love to hear from you!
ð Apply now via our Job Portal.

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