Regional Operations Manager - Rosebank

SUMMARY:

Job Purpose

Key Responsibilities

• Build and maintain strong relationships with site partners, suppliers, and key stakeholders.
• Act as a brand ambassador, ensuring adherence to standards and values.
• Resolve escalated issues, address concerns, and implement initiatives to improve service delivery.
• Represent the company at meetings, functions, and events.

• Conduct regular site visits, audits, and performance reviews.
• Monitor compliance with operational standards, policies, and regulatory requirements.
• Support site partners with operational improvements, cost-saving initiatives, and growth opportunities.
• Oversee site development projects, upgrades, and refurbishments from inception to completion.
• Ensure execution of marketing campaigns, promotional activities, and sales initiatives.

• Analyse operational and financial data to assess site performance and profitability.
• Assist with budget preparation and manage expenditure within agreed limits.
• Drive efficiency, cost optimisation, and revenue growth.
• Provide accurate reporting on regional performance, profitability, and key metrics.

• Support site partners in building and leading high-performing teams.
• Promote a culture of continuous improvement, teamwork, and accountability.
• Ensure effective recruitment, training, and upskilling of staff within sites.
• Mentor, coach, and guide site managers to achieve operational excellence.

POSITION INFO:

Requirements

• Matric with NQF 5 certification (essential).
• Diploma in Business/Operations/Commerce (advantageous).
• 3–5 years’ experience in fuel retail, convenience, or related industries.
• Proven operational management experience across multiple sites.
• Strong leadership and people management skills.
• Solid financial acumen with experience in budgets, reporting, and P&L.
• Proficiency in MS Office and willingness to adopt new technologies.
• Ability to travel extensively and work extended hours, including weekends and public holidays.

Key Competencies & Attributes

• Strong operational and project management skills.
• Analytical thinker with high attention to detail.
• Effective communicator with strong negotiation skills.
• Resilient, adaptable, and able to work under pressure.
• Strategic decision-making with a solutions-driven mindset.
• Leadership presence with the ability to influence and inspire.
• High integrity, professionalism, and commitment to continuous improvement.