Portfolio Administrator with Red Rabbit Exp (Northern Suburbs, Cape Town) Market Related

I am seeking a Property Portfolio Administrator to join my clients’ growing team!

Requirements:

- NQF 4 in Real Estate or working towards completing NQF 4 in Real Estate

- A minimum of 2 years’ experience in a similar position

- Experience with rentals

- Experience with Payprop

- Experience with Red Rabbit

- Excellent administrative skills

- Excellent communication skills and telephone etiquette

- Programs worked on include: Red Rabbit; Payprop; Excel; Google Docs

Responsibilities:

- Monthly list to the team on tenants that are vacating on allocated portfolio

- Send Vacating checklist to all tenants who give notice on allocated portfolio

- Attend AGMs on allocated blocks in person or via zoom

- Monthly walk around blocks managed and report to managing agents on findings – follow up on items that need to be attended to

- Receive rental application and open file on laptop, prepare all docs

- Upload lease to Payprop and debit order form

- Create property, create tenant and create invoices on Payprop.

- What accounts are being paid for the Landlord? Have the accounts redirected to the company and ensure the correct amounts are paid every month.

- Monthly statements to Landlord

- Monthly statements to tenants and invoices

- Attend monthly reconciliation of rental payments on allocated portfolio

- Attend monthly account payments for Landlord

- Attend to Deposit refund payments within 14 days

- Load deposit processing fee on deposit refunds

- Follow up on tenants in arrears as per strict process LOD on 4th of every month

- Investors to be kept updated on late payments at all times

- Have an action plan in place to collect arrears

- Eviction instructions to be handed to attorneys on behalf of owner if requested

- Download contracts expiring from Payprop according to 40/80 rule, negotiate renewals accordingly and ensure all invoices have been loaded

- When warning letters are received by Body Corporate, send to tenant and keep track that it is followed up on

- Attend to problems with water and electricity accounts

Maintenance on the Portfolio:

- Portfolios are split to a maximum of 350 properties per person

- Each Portfolio Administrator will have a list of approved contractors that they will work with

- Each contractor will sign a service level agreement (SLA) which must be adhered to

- Attend to all maintenance and exit inspection maintenance on allocated portfolio

Email your CV to

*Due to the high volume of applications received, if you are not contacted within 2 weeks, please consider your application unsuccessful.