Product Specialist

Recruiter:

Network Recruitment

Job Ref:

ITE007541/STU

Date posted:

Friday, March 27, 2026

Location:

Cape Town, South Africa

SUMMARY:

Join a fastâgrowing tech innovator and help shape a powerful platform used by millions every day as their next Product Specialist!

POSITION INFO:
Key Responsibilities:

Create clear, accurate help content such as feature overviews, rollout notes, and howâto guides
Design engaging visuals including infographics, videos, icons, and web graphics
Support internal training and product knowledge sharing across teams
Review and continuously improve existing documentation as products evolve
Collaborate closely with Scrum Managers, Business Analysts, and delivery teams to meet customer documentation needs

Job Experience and Skills Required:

Ability to simplify complex technical concepts into clear, userâfriendly content
Strong design skills with tools like Adobe Photoshop or Affinity, and an eye for UX/UI consistency
Comfortable with documentation tools (Google Workspace), WordPress, and AIâassisted content creation
Experience creating videos or interactive user guides
Strong collaboration skills, attention to detail, and a processâdriven mindset in fastâpaced teams
Proven experience in a Product Specialist, Technical Writer, Product Writer, or similar role
At least 2 years’ handsâon experience in a software or related technical environment
Exposure to the software development lifecycle (SDLC) and working closely with development teams is advantageous

Apply now!

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