Product and Content Specialist

SUMMARY:
The Product and Content Specialist holds strategic responsibility for the design, execution, and quality control of all academic programmes within Signa Academy. The role ensures delivery excellence, regulatory compliance, and continual development of educational products. It requires leadership in content development, learnership and skills programme execution, and quality assurance across multiple SETAs and the QCTO. The Product and Content Specialist safeguards the academic integrity of the institution while ensuring relevance and responsiveness to industry needs.

POSITION INFO:
QUALIFICATIONS & EXPERIENCE

• Diploma or Bachelor’s degree in education, Human Resource Development, or equivalent at NQF Level 7.
• Postgraduate qualification in Education or Quality Assurance is advantageous.
• Proficiency in LMS platforms, QMS systems, and SETA portals. Proficient in Google Suite, Microsoft Office Suite and Knowledge of e-learning platforms.
• ETDP SETA-registered Assessor and/or Moderator is preferred.
• Minimum of five (5) years in managing accredited learnerships or skills programmes.
• Curriculum Design and Compliance
• Quality Assurance Compliance
• Learnership Planning & Implementation
• Stakeholder engagement
• Monitoring and Reporting
• Assessment and Moderation Oversight
• Audit and Verification readiness
• Learner Support and Retention

• Lead the conceptualization, development, and refinement of accredited and non-accredited learning products.
• Manage end-to-end course design including curriculum mapping, learning outcomes, and instructional design aligned to NQF standards.
• Ensure the development of learning content, assessments, and materials meets the QCTO and SETA requirements.
• Continuously enhance and fine-tune course content to maintain industry relevance and pedagogical integrity.
• Manage the buying of content and the content suppliers.
• Manage the high-level content management and writing for educational purposes.
• Collaborate with subject matter experts and industry consultants to ensure products reflect evolving sector demands.
• Develop short courses as standalone educational offerings, ensuring agile deployment and rapid alignment with workplace skills needs.
• Oversee version control, instructional quality, and updates of all academic content and resources.
• Ensure alignment of content to internal quality assurance frameworks and accreditation standards.

• Provide academic leadership to regional and site-based coordinators to standardise programme implementation.