Regional After Sales Manager

SUMMARY:
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POSITION INFO:

Ready to shift your After Sales career into high gear?
Our client (a major player in the automotive game) is on the lookout for a dynamic Regional After Sales Manager – someone who knows their way around service excellence, dealer development, and turning customer satisfaction into a science.

This is no ordinary management role – it’s about owning your region, making real impact, and driving After Sales performance to the max. You’ll consult, support, coach, troubleshoot, and inspire a network of top-tier dealerships.

What’s under your hood (aka responsibilities):

• Deliver hands-on after-sales consulting to boost dealer performance and profitability

• Help dealers hit the sweet spot: service quality, parts performance, and customer delight

• Track KPIs like a pro – think CEM, DSI, SCP, and more alphabet soup of excellence

• Craft business plans with dealers and rev up market share

• Ensure every dealer is firing on all cylinders – from systems to training to compliance

• Keep a finger on the pulse of the SA motor industry – trends, competitors, and opportunities

• Champion genuine parts and VWGA After Sales programmes (we’re talking high-quality only)

• Act as the go-to person between the Dealer Network and the mothership

• Jump into cross-functional projects, handle escalations like a boss, and help hire top talent where needed

Your toolkit should include:

• Diploma or Degree in Business Management, Marketing or similar

• 5+ years in the Motor Industry (Sales / After Sales / Parts)

• Deep knowledge of Service & Parts operations

• Sharp financial and business acumen

• Next-level communication and negotiation skills

• Strategic thinker with solid planning chops

• Confident in mentoring, motivating and moving the needle

• Tech-savvy – systems like ETKA, ElsaPro, iPartner and more

• Stress? Routine? You eat it for breakfast.

Extra horsepower if you’ve got:

• Retail dealership experience

• Previous field role in After Sales (Service/Parts)

• Customer-obsessed mindset

• Experience with Service Core Process (SCP)

• A marketing brain and flair for campaigns

THIS POSITION WILL BE BASED IN GAUTENG 

If you’re ready to turbocharge your career and be the driving force behind regional After Sales success – this is your pitstop.

Apply now. It’s not just about service. It’s about strategy, satisfaction, and serious results.

"It's about fit, not figures."
Let’s put you in the driver's seat.