SUMMARY:
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POSITION INFO:
A company is seeking a Results-oriented RPO Team Lead with proven experience leading recruitment delivery teams within outsourced recruitment environments. Strong track record of managing end-to-end talent acquisition, meeting SLA-driven hiring targets, and partnering closely with client stakeholders. Skilled in team leadership, performance management, workforce planning, and continuous improvement across high-volume and specialist recruitment portfolios.
Key Responsibilities
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Lead and manage an RPO recruitment team delivering against client SLAs and KPIs
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Oversee end-to-end recruitment lifecycle across multiple roles and business units
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Act as primary escalation point for clients and internal stakeholders
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Partner with client hiring managers to understand workforce planning and hiring forecasts
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Drive recruitment strategy, sourcing effectiveness, and delivery excellence
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Monitor team performance, quality of hire, time-to-fill, and cost-per-hire
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Coach, mentor, and develop recruiters to improve capability and performance
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Allocate requisitions, manage workloads, and ensure resourcing alignment
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Ensure compliance with labour legislation, EE requirements, and client policies
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Prepare and present recruitment metrics, reports, and client updates
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Identify process improvements and implement best-practice recruitment solutions
Leadership & Delivery Skills
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RPO delivery & account management
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Team leadership, coaching & mentoring
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SLA, KPI & performance management
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Workforce planning & demand forecasting
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Stakeholder & client relationship management
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Escalation & risk management
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Recruitment analytics & reporting
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Change management & process optimisation
Recruitment Coverage (customisable)
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Corporate, FMCG, Retail, Logistics & Manufacturing
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IT & Technical recruitment
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Professional, specialist & high-volume hiring
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Permanent, contract & fixed-term placements
Key Responsibilities
-
Lead and manage an RPO recruitment team delivering against client SLAs and KPIs
-
Oversee end-to-end recruitment lifecycle across multiple roles and business units
-
Act as primary escalation point for clients and internal stakeholders
-
Partner with client hiring managers to understand workforce planning and hiring forecasts
-
Drive recruitment strategy, sourcing effectiveness, and delivery excellence
-
Monitor team performance, quality of hire, time-to-fill, and cost-per-hire
-
Coach, mentor, and develop recruiters to improve capability and performance
-
Allocate requisitions, manage workloads, and ensure resourcing alignment
-
Ensure compliance with labour legislation, EE requirements, and client policies
-
Prepare and present recruitment metrics, reports, and client updates
-
Identify process improvements and implement best-practice recruitment solutions
Key Responsibilities
-
Lead and manage an RPO recruitment team delivering against client SLAs and KPIs
-
Oversee end-to-end recruitment lifecycle across multiple roles and business units
-
Act as primary escalation point for clients and internal stakeholders
-
Partner with client hiring managers to understand workforce planning and hiring forecasts
-
Drive recruitment strategy, sourcing effectiveness, and delivery excellence
-
Monitor team performance, quality of hire, time-to-fill, and cost-per-hire
-
Coach, mentor, and develop recruiters to improve capability and performance
-
Allocate requisitions, manage workloads, and ensure resourcing alignment
-
Ensure compliance with labour legislation, EE requirements, and client policies
-
Prepare and present recruitment metrics, reports, and client updates
-
Identify process improvements and implement best-practice recruitment solutions
Leadership & Delivery Skills
-
RPO delivery & account management
-
Team leadership, coaching & mentoring
-
SLA, KPI & performance management
-
Workforce planning & demand forecasting
-
Stakeholder & client relationship management
-
Escalation & risk management
-
Recruitment analytics & reporting
-
Change management & process optimisation
Recruitment Coverage (customisable)
-
Corporate, FMCG, Retail, Logistics & Manufacturing
-
IT & Technical recruitment
-
Professional, specialist & high-volume hiring
-
Permanent, contract & fixed-term placements
Qualifications & Experience
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Qualification in HR, Business Management, or related field (advantageous)
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5+ years’ recruitment experience, including RPO or outsourced models
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2+ years in a team lead or supervisory role
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Strong ATS, VMS & recruitment reporting experience
Value Add
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Consistent delivery against aggressive hiring targets
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Strong client retention through service excellence
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High-performing, engaged recruitment teams
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Scalable recruitment solutions aligned to business strategy
