Risk Specialist Cape Town

SUMMARY:
Our client is seeking a skilled and driven Risk Specialist to join their team in Cape Town. The ideal candidate will have 3–7+ years’ experience in risk insurance or financial services, with proven expertise in advising on and servicing life risk products. Applicants should hold a relevant financial qualification, be FAIS compliant, and have (or be able to obtain) product accreditation with major life insurers. Strong technical knowledge, excellent attention to detail, and the ability to build and maintain client relationships are essential, along with proficiency in CRM systems, strong administrative capability, and fluency in both English and Afrikaans.

POSITION INFO:
A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE : Permanent
SECTOR : Wealth Management
BASIC SALARY : Market related
START DATE : A.S.A.P

REQUIREMENTS:

• 3–7+ years’ experience in risk insurance or financial services.
• Grade 12 (Matric).
• Relevant financial qualification (e.g., CFP or NQF-aligned qualification).
• FAIS compliant for providing risk advice.
• Product accreditation with major life insurers (or willingness or ability to obtain).
• Proven experience in advising on and servicing life risk products.
• Proficient in Microsoft Office.
• Computer literate and technologically savvy.
• Experience working with a CRM system (e.g., XPlan).
• Valid driver’s license.
• Fluent in verbal and written English and Afrikaans.
• Strong technical knowledge of risk products and structuring.
• Excellent client relationship management and communication skills.
• High attention to detail with strong administrative accuracy.
• Ability to work independently and within a team.
• Strong compliance awareness and commitment to ethical standard

• Take ownership of an allocated portfolio of risk clients.
• Provide ongoing policy servicing, including reviews, amendments, and claims support.
• Ensure all clients are serviced in accordance with FAIS requirements.
• Act as the primary point of contact for all risk-related client queries.

• Provide appropriate risk advice across life, disability, severe illness, and income protection products.
• Conduct needs analyses and ensures suitable product recommendations.
• Assist Wealth Advisors and Wealth Specialists with risk planning for their clients.
• Identify gaps in client cover and recommend appropriate solutions.

• Assist with the onboarding and integration of risk books from merger partners.
• Review existing policies to ensure relevance, competitiveness, and compliance.
• Engage with clients from acquired books to establish ongoing relationships.

• Liaise with life insurers regarding underwriting, policy servicing, and claims.
• Maintain strong relationships with key product providers.
• Ensure accreditation requirements with relevant insurers are maintained.

• Ensure all advice and servicing activities comply with FAIS and internal compliance standards.
• Maintain accurate and up-to-date client records on Xplan or relevant CRM systems.
• Assist with audit requirements and provide necessary documentation when required.

• Identify opportunities to grow the risk book within the existing client base.
• Support Wealth Advisors in cross-selling risk solutions.

• Monday to Friday: 08:00 – 17:00