Sales Consultant

Recruiter:

Persona Staff

Job Ref:

CPT002810/CS

Date posted:

Monday, April 25, 2022

Location:

Capetown, South Africa

Salary:

8500

JOB SUMMARY:
Our client, based in Brackenfell offers unique storage solutions and they are looking to employ a sales consultant to join their team from the 1st of June 2022.

JOB DESCRIPTION:

Tasks, Duties and Responsibilities:

Customer Service and Relationship Management

Take calls from customers and deal with enquiries pertaining to products and
services offering
Identify and understand customer needs and draft / send quotes to customers
Respond to customer complaints and disputes as per procedure in the Operations Manual
Contact all customers telephonically after job completion and enquire as to the customer
satisfaction with service and ask for comments

Administration and Procedures

Manage all logistical issues or problems as they arise and attempt to resolve in shortest possible
turn-around times
Sales (Collections and self-store)
Quote customer on Panda
Follow up on quotes
Update the automated email software
Coordinate all jobs for the week / day and book jobs
Prepare daily sales summary and call recording document on Sitelink
Load the customer list
Count and reconcile stock on a weekly basis and update the stock record
Ensure the correct type and quantity of stock goes out for each job
Complete the movement schedule on Sitelink and prepare reconciliations
Prepare reconciliation for monthly “repeating” on Sitelink
Check and approve all customer invoices created by the Administration and Finance Assistant / Clerk prior to invoices being sent to customers
Instruct Administration and Finance Assistant / Clerk on raising of credit notes
Ensure housekeeping is maintained at the required standard
Ensure all staff records are up to date and accurate

Knowledge and Skills Requirements:

Grade 12 / Matric
Computer Literate
Own transport (essential)
CODE 10 driver’s license
2-3 years sales or customer service experience

To apply, please send your CV to

Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.

Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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