Sales Engineer

SUMMARY:

Sales Engineer: Boksburg
(Perm Position)

POSITION INFO:
QUALIFICATIONS AND EXPERIENCE:

•  Bachelor of Engineering
• Technical knowledge combined with sales skills.
• Experience in the Mining Industry

• Developing solutions to solve their mining production and safety problems by profitably selling the company’s capital equipment and service products fit for their purpose.
• To ensure all aspects of customer relationships are maintained in good order through continual interaction, relationships and network building by solving queries, operational issues and product support.
• To commit to, develop, grow and achieve established sales targets, understand the customer buying cycles and forecast future sales. Thoroughly know and sell with confidence the products, their application and changing market driven technologies.
• Agree to and accept the executive responsibility with accountability for allocated key customer relationships, maintaining effective and reliable long-term relations.
• Successfully achieve established sales targets and goals, including margins with accurate achievable forecasts.
• Assume the lead project management role in developing and managing service and product support interventions including product trials and performance tests etc.
• Know the products thoroughly, their applications, features, benefits to develop sound value propositions.
• Commit to and take responsibility for ensuring aftermarket product support with each Key customer, attend regular engineering meetings and become involved in the project management of service and aftermarket support initiatives and approved sales strategies.
• Visit underground operations to review the products in operation, determine the customer satisfaction and production performance according to their expectations, offer solutions for improvement and future innovation.
• Interact with key customers at all levels, on a business and social, but professional level to build relationships and trust.
• Utilise sales learning, product knowledge and experience to understand the customer production challenges, needs and concerns and develop strategies to provide equipment and product support solutions that meet these needs safely and profitably, establishing a win-win relationship.
• Develop a pro-active approach to the business, understanding the local business environment, the individual customer preferences, alliances and commitments, and developing strategies to work with and around these for new business development.
• Identify and rapidly respond to business opportunities that align with our strategies, goals and objectives.
• Develop and build a network of customers and other people that provide accurate and meaningful market information and statistics.
• Learn and understand fully how the customers’ business functions, where the weaknesses and threats are and potential opportunities.
• Optimise existing sales and pursue new sales opportunities
• Monitor customer base and seek new profitable sales opportunities.
• Understand the customers’ business dynamics through study of site conditions, published reports and information, mineral product demand and pricing and other information
• Visit underground, mine site facilities and personnel to understand operating conditions, production challenges, opposition equipment shortcomings and other opportunities to generate business solutions.
• Respond rapidly to market demand, and new opportunities, VMI, consignment stock, stores establishment, and controls. Take initiative and drive to completion.
• Respond to break-downs, standing machines own brand and other products if we can supply the correct parts. Be the go-to person the customer relies on in a crisis to organise a problem fix.
• Understand our opposition at all levels and the purchasing dynamics on each mine site, why they purchase from this company and not ourselves.
• Understand opposition pricing, relationships, sales and service practices, any advantages they offer over our goods and services. I.e. pricing, delivery time, quality, availability etc.
• Develop an opposition data base and SWOT analysis of the business for discussion and counter strategy initiatives.
• Understand each customers buying cycle, opex and capex budgets and purchasing triggers with potential business opportunities.
• Understand the sales demand from each customer, by product line.
• Manage all your customer debt and outstanding debtors on a monthly basis.
• Institute audit processes and advise customers on maintenance best practices, and repair kits to optimise machine performance.
• Adhere and administer the company warranty procedure

• Neat and well presented
• Adhere to the company’s policies and disciplinary code
• Cognisant of personal behaviour and personal presentation.
• Adhere to the statutory laws, regulations and policies of the company.
• Maintain the companies standards of ethical conduct and good practices at all times.
• Driven, results orientated with strong time management, prioritization and organizational skills.
• Must be willing to work in a team and with various stake holders.
• Must be able to work well under pressure.
• Accurate, detail orientated and technical.
• Strong communication skills required.
• Quick thinker and good problem solver.
• Close out and complete tasks.
• Good short-term memory.
• Systematic and structured.
• An intimate knowledge of mobile machinery technics, their mining application and commercial competence to build an established network of mining executives in South Africa and the sub Saharan region.
• Personal integrity with functional code of ethics and moral fibre.
• Passionate about sales and making a difference in the mining production environment.

NB! This job is now closed. You can apply for other jobs by uploading your CV.