Sales Engineer - Mining Industry

SUMMARY:
Sales Engineer

POSITION INFO:

Bachelor of Engineering
EXPERIENCE -Technical knowledge combined with sales skills
Experience in the Mining Industry required

Developing solutions to solve mining production and safety problems by profitably selling the company’s capital equipment and service products fit for  purpose.
To ensure all aspects of customer relationships are maintained in good order through continual interaction, relationships and network building by solving queries, operational issues and product support.
To commit to, develop, grow and achieve established sales targets, understand the customer buying cycles and forecast future sales. Thoroughly know and sell with confidence the products, their application and changing market driven technologies.
Agree to and accept the executive responsibility with accountability for allocated key customer relationships, maintaining effective and reliable long-term relations.
Successfully achieve established sales targets and goals, including margins with accurate achievable forecasts.
Assume the lead project management role in developing and managing service and product support interventions including product trials and performance tests etc.
Know the products thoroughly, their applications, features, benefits to develop sound value propositions.
Commit to and take responsibility for ensuring aftermarket product support with each Key customer, attend regular engineering meetings and become involved in the project management of service and aftermarket support initiatives and approved sales strategies.Visit underground operations to review the products in operation, determine the customer satisfaction and production performance according to their expectations, offer solutions for improvement and future innovation.Interact with key customers at all levels, on a business and social, but professional level to build relationships and trust.Utilise sales learning, product knowledge and experience to understand the customer production challenges, needs and concerns and develop strategies to provide equipment and product support solutions that meet these needs safely and profitably, establishing a win-win relationship.Develop a pro-active approach to the business, understanding the local business environment, the individual customer preferences, alliances and commitments, and developing strategies to work with and around these for new business development.Identify and rapidly respond to business opportunities that align with our strategies, goals and objectives. Develop and build a network of customers and other people that provide accurate and meaningful market information and statistics.

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