Sales Support - Technical

Recruiter:

Fusion Personnel

Job Ref:

JHB005440/Maris

Date posted:

Wednesday, May 21, 2025

Location:

East Rand, South Africa

Salary:

25000 Monthly

SUMMARY:
Sales Support vacancy available at a well-established company based on the East Rand!

POSITION INFO:
Minimum requirements:

Matric
CRM experience
Computer literate
Packaging industry experience advantageous

Responsibilities:

Order Processing and Administration
- Capture and process customer orders accurately and timeously.
- Coordinate with logistics and warehouse teams to ensure timely delivery.
Customer Relationship Management
- Handle customer queries, provide product information, and follow up on orders.
- Maintain strong relationships with clients through professional communication.
Sales Team Assistance
- Support sales representatives with quotes, proposals, and tender documentation.
- Prepare sales reports, presentations, and documentation as required.
Data Management
- Maintain and update the CRM system with customer information and sales activities.
- Track sales leads and ensure data accuracy for reporting and analysis.
Product and Pricing Support
- Assist with the preparation of product catalogues, pricing lists, and promotional materials.
- Ensure pricing accuracy and communicate changes to relevant teams.
Internal Coordination
- Liaise with marketing, finance, and operations teams to align sales activities with company goals.
- Follow up on stock availability, lead times, and back orders.
After-Sales Support
- Assist in resolving delivery issues, returns, or product complaints.
- Coordinate customer feedback and escalate unresolved issues when necessary.
General Office Support
- Manage sales documentation, filing, and correspondence.
- Schedule meetings, arrange travel for sales reps, and support team logistics.

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