Salesforce Experience Cloud Engineer

Links to structures

Job function*

Information Technology

Job family*

Development

Job reports to*

Application Development

Career type*

Functional/Specialist

Contribution

Job purpose description*

To manage and oversee the Experience Cloud initiatives which include the execution and, implementation of Salesforce Experience Cloud application delivery against the Bank's standards, policies and procedures and governance guidelines and Service Level Agreements. To provide technical solutions to the needs of stakeholders by interpreting business requirements, defining technical tasks, complete the technical design, execute the design with the Salesforce Experience Cloud platform , performing end to end testing, promote code in line with the Salesforce DevOps Release process which includes the CAB process. As well as supporting and troubleshooting technical questions, software and database issues.

Job criticality

Operationally Critical

Key Responsibilities

Output group 1*

Adhere to Agile methodologies and follows Agile principles through work outputs and behaviours

Outputs and measures*

Strive to reach mature levels on the Continuum model by building own and team competence to work in a continuous delivery environment: Champion team learning and adopt suitable methodologies and practices.

- Collaborate with colleagues from different disciplines in a cross-functional team to deliver against iteration targets.

- Work in partnership with Business representatives (e.g. Product Owner, Product Manager) ensuring alignment and value to the customer.

- Manage work effectively as an individual and team member including the reprioritisation of backlogs and reacts flexibly to changing demands through.

- Manage work using available resources and methodologies ensuring full team engagement.

-Estimate the size and complexity of the work within the team and managing this appropriately.

- Determine the technical design in their area of concern, within the architectural guidelines.

-Drive team commitments to the work in every iteration or Program Increment.

-Be responsible for value and builds to continuously improve the quality of deliverables.

-Find ways to improve own and the team's delivery and value to the customer on a continuous basis.

Output group 2*

Scope, Plan, Design and Review end to end solutions

Outputs and measures *

Advise the development staff on the evaluation and impact analysis of major design options.

- Engage with Information Technology support teams and business stakeholders to scope plan and design end to end solutions.

Output group 3*

Define and Develop application complex code

Outputs and measures *

- Produce outline system specifications using solution designs, technical specifications as input, including input into scope, constraints (such as performance or resources), infrastructure, licenses, network and software sandboxes and depending on the complexity of the project or change, might need to get the different resources from the different BU's.

-All solutions need to be inline with development standards agreed with the Salesforce CoE

- Produce specifications for systems functions, information flows, data loads, implementation strategy, phasing of development, requirements not met and alternatives considered.

- Translate logical designs into component designs taking into account the solution design, performance re