Senior Account Manager (Fintech / Payments Experience )

SUMMARY:
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POSITION INFO:
In order to be considered the following is required: Diploma or Degree in Business, Marketing, Sales, Finance, Public Administration, or related field Minimum 3 – 5 years' experience in sales, business development, or account management Experience selling services or technology solutions to municipalities, government, or enterprise clients Experience within payment processing, collections, fintech, banking, or transaction services environments (Ideal Candidate) Existing municipal and public sector network Understanding of municipal billing, collections, and revenue management processes Experience responding to public sector tenders and procurement opportunities Skills and Competencies: Strong sales and negotiation skills Excellent presentation and communication abilities Relationship-building and stakeholder management Knowledge of payment processing and digital transaction systems Strategic thinking and business development capability Proposal and tender writing skills Self-motivated and target-driven Strong problem-solving and analytical skills Key Performance Indicators (KPIs): New business revenue generated Number of new municipal and government clients acquired Sales pipeline growth Client retention and account growth Customer satisfaction levels Achievement of monthly and annual sales targets Duties & Responsibilities: Business Development: Identify and pursue new sales opportunities within municipalities, government entities, and related sectors. (Existing customers) Build and maintain relationships with municipal decision-makers and stakeholders Develop and execute sales strategies to achieve revenue and growth targets Conduct client presentations, demonstrations and solution workshops Attend industry events, conferences, and networking opportunities Payments and Revenue Solutions: Promote payment processing and transaction management solutions Identify opportunities to improve municipal revenue collection processes Assist clients in implementing digital payment channels and customer payment solutions Work with operational teams to ensure successful deployment of payment-related services Provide guidance on payment processing and customer adoption strategies to increase transaction volumes with their customers Account Management: Manage and grow existing client accounts Conduct regular client reviews and identify upselling opportunities Ensure high levels of customer satisfaction and retention Coordinate with internal teams to address client requirements and service issues Target Achievement Tender and Proposal Development: Assist with the preparation of tenders, proposals, quotations and presentations Contribute to solution design and pricing strategies Support contract negotiations and procurement processes Sales Administration and Reporting: Maintain accurate records within CRM systems Prepare sales forecasts, pipeline reports and activity reports Monitor sales performance against targets Track market trends and competitor activity Information displayed above not limited to advertisement Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application.

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