Senior Cross Border Logistics Controller

Recruiter:

Flink Recruitment

Job Ref:

PTA000956/JB

Date posted:

Monday, June 8, 2026

Location:

East Rand, South Africa

SUMMARY:
Senior Cross Border Logistics Controller

POSITION INFO:
Position: Senior Cross Border Logistics Controller ð Location: South Africa ð Industry: Transport & Logistics About the Role We are seeking an experienced and proactive Senior Cross Border Logistics Controller to oversee complex cross-border transport operations across Southern Africa. This role requires a strong operational leader capable of managing high-volume fleets, mentoring logistics controllers, optimising fleet performance, and ensuring exceptional service delivery to key customers. Key Responsibilities · Manage end-to-end cross-border transport operations. · Lead and mentor a team of Logistics Controllers. · Monitor fleet performance, productivity, and profitability. · Oversee route planning and vehicle scheduling. · Manage customer relationships and service delivery standards. · Ensure compliance with customs regulations and transport legislation. · Coordinate with clearing agents, border authorities, and service providers. · Analyse operational data and implement process improvements. · Investigate and resolve operational incidents and delays. · Prepare operational reports and KPI dashboards for management. · Manage escalated customer queries and service issues. · Ensure adherence to company policies, safety standards, and SOPs. Minimum Requirements · Grade 12 \/ Matric. · Diploma or Degree in Logistics, Supply Chain, Transport Management, or related field. · 5-10 years' experience in cross-border transport operations. · Minimum 3 years' experience in a supervisory or senior logistics role. · Strong understanding of SADC cross-border transport requirements. · Proven experience managing fleets, drivers, and operational teams. · Advanced Microsoft Excel skills. · Experience with transport management and fleet tracking systems. · Strong analytical and reporting capabilities. Key Competencies â Leadership and team management â Strategic planning and execution â Strong commercial awareness â Excellent problem-solving ability â Exceptional customer relationship management â Decision-making under pressure â High attention to detail and compliance Performance Indicators · On-time delivery performance · Fleet utilisation · Border turnaround times · Customer satisfaction levels · Operational cost control · Driver compliance and performance · Claims and incident management · Documentation accuracy

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