Service Delivery and Project Manager (PE)

Recruiter:

RareCruit

Job Ref:

CPT001356/SM

Date posted:

Thursday, September 4, 2025

Location:

Port Elizabeth, South Africa

Salary:

R20 000

SUMMARY:
A leading IT solutions company is seeking a Service Delivery & Project Manager to drive ICT projects from handover to delivery.

You will manage deadlines, coordinate teams, handle client escalations, and ensure top-quality service.

Port Elizabeth | Permanent | R25 000 pm | Hybrid

POSITION INFO:
Responsibilities:

Managing project deliverables together with team leads.
Managing escalations from clients within the relevant technical work groups.
Working closely with the company director and team leads to ensure operational tasks are completed and communicated to the relevant stakeholders.
Partner with team leads to manage quality, time and scope of deliverables; whilst tracking progress and velocity.
Be a key contributor to the overall project delivery schedule in conjunction with the lead technicians/department managers.
Cooperating with Engineering teams to define and maintain estimates and plans.
Track progress and manage project issues, risks and opportunities.
Organise and lead regular correspondence to keep all stakeholders informed about project progress, issues, and resolutions.
Administrative sales support in the form of contract administration.

Required skills / Experience:

Experience in implementing and managing workstreams.
Good organisational skills with experience using software platforms for project management.
Ability to toggle between client liaison and operational delivery.
Computer literacy and proficiency in quoting and costing system.

Qualifications:

Undergraduate Degree.
+3 years of work experience in a relevant field.
Proficient in project management tools and methodologies.

Please send your CV to:

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