Support Engineer

Job & Company Description:

Education:

• National Diploma or BTech in Electrical Engineering, Renewable Energy, or a related field

Job Experience & Skills Required:

• Minimum 3 years’ experience in a technical solar PV or electrical engineering role
• Hands-on experience with inverters, batteries, mounting systems, and DB boards
• Strong understanding of residential, commercial, and industrial energy systems
• Experience with design tools such as PV*Sol or Helioscope (advantageous)
• Strong communication skills with the ability to engage both technical and non-technical stakeholders
• Valid driver’s licence with willingness to travel

Key Responsibilities:

• Deliver pre- and post-sales technical support to clients and internal teams
• Support system sizing, product selection, and performance optimisation
• Review and advise on system designs, including inverters, batteries, and configurations
• Conduct remote and on-site troubleshooting, assessments, and commissioning support
• Facilitate training sessions, product demonstrations, and webinars
• Maintain accurate records of technical queries and resolutions
• Collaborate with sales, logistics, and product teams to ensure seamless project execution
• Provide feedback on new technologies, product improvements, and market trends

Apply now!